About Strathmore University Foundation

The Strathmore University Foundation is a non-profit organization dedicated to supporting Strathmore University's mission of providing high-quality education and fostering leadership. We work to secure funding, build partnerships, and create opportunities that enhance the university's impact.

Role Overview

We are seeking a dynamic and organized Front Office Executive to manage our reception area and provide administrative support. The ideal candidate will be the first point of contact for visitors and callers, ensuring a professional and welcoming environment.

Responsibilities

• Greet and welcome visitors in a professional and friendly manner.
• Answer and direct phone calls, take messages, and manage correspondence (emails, mail).
• Manage the reception area, ensuring it is tidy and presentable.
• Schedule appointments and manage calendars for the team.
• Provide administrative support, including filing, photocopying, and data entry.
• Assist with event coordination and logistics as needed.
• Maintain a database of contacts and visitor logs.
• Handle inquiries from stakeholders, donors, and the public.

Qualifications and Requirements

• High school diploma or equivalent; a certificate in office administration or a related field is a plus.
• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to multitask and prioritize tasks effectively.
• A positive attitude and a customer-service oriented approach.

Experience

Minimum of 1-2 years of experience in a front office or administrative role.

Work Environment

This is a full-time position based at our offices in Nairobi. You will be part of a dedicated team working in a supportive and professional environment.

• Greet and welcome visitors in a professional and friendly manner.
• Answer and direct phone calls, take messages, and manage correspondence (emails, mail).
• Manage the reception area, ensuring it is tidy and presentable.
• Schedule appointments and manage calendars for the team.
• Provide administrative support, including filing, photocopying, and data entry.
• Assist with event coordination and logistics as needed.
• Maintain a database of contacts and visitor logs.
• Handle inquiries from stakeholders, donors, and the public.

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to multitask and prioritize tasks effectively.
• A positive attitude and a customer-service oriented approach.

• High school diploma or equivalent; a certificate in office administration or a related field is a plus.
• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).