Head, Global Shared Services NGO
2026-02-06T12:35:04+00:00
Save The Children
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https://www.savethechildren.net/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Education, and Training
Management,Business Operations,Social Services & Nonprofit
2026-02-17T17:00:00+00:00
8
Principal Accountabilities
Project Leadership: Including direct and indirect management of team members and accountability to the CTO and SLT from impacted members on delivery of the Project
Governance and Senior Stakeholder Engagement: Define, implement and manage Governance and Engagement with wider Senior leaders as well as setting up and managing reference groups to ensure input from key individuals has a forum for the duration of the Project
Planning and Reporting: Including ensuing alignment with standard Project and Change Methodologies and associated Portfolio management requirements
Budget management: Define and monitor ongoing management of the Budget for the Project, ensuring compliance with required processes and any issues are escalated and managed effectively in a timely way
Future State Definition: Detailed Definition of the Future operating model and actions required to achieve the required Change Including all impacts on people (programme participants, partners and staff), processes, data and technology
Dependency management: Working effectively with wider initiatives and functions to ensure dependencies are understood and actively managed with clear owners and accountability ensured
Problem Solving: all projects face challenges along the way, and the Project Lead will need to take a hands on role to identify issues and ensure they are effectively managed through to resolution and any subsequent impacts are reported to Governance in a timely way
Experience and Skills
Essential
- Considerable experience in the leadership, management and deployment of large, global, transformation projects within Save the Children and additional equivalent scale organisation across both system and non-system change. Demonstrates direct accountability for issue resolution and capacity building to empower others in problem-solving
- Hands on experience of complex CRM deployments, in a Fundraising Capacity, from feasibility through to design, develop and deployment
- Experience leading the setup of large-scale Global Transformation initiatives including recruitment of key roles, governance setup and functional alignment
- Familiarity with industry project (agile and waterfall) and change management standards including evidence of completing formal training, with the ability to hold project teams accountable to those standards
- Demonstrated experience leading engagement with Senior Leaders up to Board level and partnering with functional leaders across multiple functions
- Ability to lead the resolution of complex project issues with a balanced approach of pragmatism and rigour including experience leading others to deliver the required interventions and managing associated governance
- Line Management experience, including leading teams with multi layered hierarchies. As part of this, demonstrable coaching skills to develop others’ capabilities in project management, change management, project feasibility, and initiation.
- Proven ability to operate successfully within a matrix organisation structure, overseeing resource without direct line management accountability and being experienced working across multiple different functional areas
- Operational expertise working with Digital technologies focused on transforming an organisation’s ability to achieve data driven decision making
Desirable
- Non-profit sector knowledge/experience
- Proficiency in a second core language of Save the Children (French, Spanish, Portuguese or Arabic
Education and Qualifications
Essential
- Educated to degree level of equivalent work experience
- External Project and/or Change Management accreditation
- Project Leadership: Including direct and indirect management of team members and accountability to the CTO and SLT from impacted members on delivery of the Project
- Governance and Senior Stakeholder Engagement: Define, implement and manage Governance and Engagement with wider Senior leaders as well as setting up and managing reference groups to ensure input from key individuals has a forum for the duration of the Project
- Planning and Reporting: Including ensuing alignment with standard Project and Change Methodologies and associated Portfolio management requirements
- Budget management: Define and monitor ongoing management of the Budget for the Project, ensuring compliance with required processes and any issues are escalated and managed effectively in a timely way
- Future State Definition: Detailed Definition of the Future operating model and actions required to achieve the required Change Including all impacts on people (programme participants, partners and staff), processes, data and technology
- Dependency management: Working effectively with wider initiatives and functions to ensure dependencies are understood and actively managed with clear owners and accountability ensured
- Problem Solving: all projects face challenges along the way, and the Project Lead will need to take a hands on role to identify issues and ensure they are effectively managed through to resolution and any subsequent impacts are reported to Governance in a timely way
- Leadership
- Management
- Deployment of large, global, transformation projects
- System and non-system change
- Issue resolution
- Capacity building
- Problem-solving
- Complex CRM deployments
- Fundraising capacity
- Feasibility, design, development, and deployment
- Setup of large-scale Global Transformation initiatives
- Recruitment of key roles
- Governance setup
- Functional alignment
- Agile and waterfall project management
- Change management standards
- Engagement with Senior Leaders up to Board level
- Partnering with functional leaders
- Resolution of complex project issues
- Pragmatism and rigour
- Leading others to deliver interventions
- Managing associated governance
- Line Management
- Leading teams with multi-layered hierarchies
- Coaching skills
- Project management development
- Change management development
- Project feasibility development
- Project initiation development
- Operating within a matrix organisation structure
- Overseeing resource without direct line management accountability
- Working across multiple different functional areas
- Operational expertise with Digital technologies
- Transforming an organisation’s ability to achieve data driven decision making
- Non-profit sector knowledge/experience
- Proficiency in French, Spanish, Portuguese or Arabic
- Educated to degree level or equivalent work experience
- External Project and/or Change Management accreditation
JOB-6985dff869469
Vacancy title:
Head, Global Shared Services NGO
[Type: FULL_TIME, Industry: Education, and Training, Category: Management,Business Operations,Social Services & Nonprofit]
Jobs at:
Save The Children
Deadline of this Job:
Tuesday, February 17 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Friday, February 6 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Principal Accountabilities
Project Leadership: Including direct and indirect management of team members and accountability to the CTO and SLT from impacted members on delivery of the Project
Governance and Senior Stakeholder Engagement: Define, implement and manage Governance and Engagement with wider Senior leaders as well as setting up and managing reference groups to ensure input from key individuals has a forum for the duration of the Project
Planning and Reporting: Including ensuing alignment with standard Project and Change Methodologies and associated Portfolio management requirements
Budget management: Define and monitor ongoing management of the Budget for the Project, ensuring compliance with required processes and any issues are escalated and managed effectively in a timely way
Future State Definition: Detailed Definition of the Future operating model and actions required to achieve the required Change Including all impacts on people (programme participants, partners and staff), processes, data and technology
Dependency management: Working effectively with wider initiatives and functions to ensure dependencies are understood and actively managed with clear owners and accountability ensured
Problem Solving: all projects face challenges along the way, and the Project Lead will need to take a hands on role to identify issues and ensure they are effectively managed through to resolution and any subsequent impacts are reported to Governance in a timely way
Experience and Skills
Essential
- Considerable experience in the leadership, management and deployment of large, global, transformation projects within Save the Children and additional equivalent scale organisation across both system and non-system change. Demonstrates direct accountability for issue resolution and capacity building to empower others in problem-solving
- Hands on experience of complex CRM deployments, in a Fundraising Capacity, from feasibility through to design, develop and deployment
- Experience leading the setup of large-scale Global Transformation initiatives including recruitment of key roles, governance setup and functional alignment
- Familiarity with industry project (agile and waterfall) and change management standards including evidence of completing formal training, with the ability to hold project teams accountable to those standards
- Demonstrated experience leading engagement with Senior Leaders up to Board level and partnering with functional leaders across multiple functions
- Ability to lead the resolution of complex project issues with a balanced approach of pragmatism and rigour including experience leading others to deliver the required interventions and managing associated governance
- Line Management experience, including leading teams with multi layered hierarchies. As part of this, demonstrable coaching skills to develop others’ capabilities in project management, change management, project feasibility, and initiation.
- Proven ability to operate successfully within a matrix organisation structure, overseeing resource without direct line management accountability and being experienced working across multiple different functional areas
- Operational expertise working with Digital technologies focused on transforming an organisation’s ability to achieve data driven decision making
Desirable
- Non-profit sector knowledge/experience
- Proficiency in a second core language of Save the Children (French, Spanish, Portuguese or Arabic
Education and Qualifications
Essential
- Educated to degree level of equivalent work experience
- External Project and/or Change Management accreditation
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
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