Vacancy title:
Head of Employee Relations and Welfare

[Type: FULL_TIME, Industry: Manufacturing, Category: Human Resources]

Jobs at:
Kenya Tea Development Agency (MS) Ltd

Deadline of this Job:
Friday, August 1 2025

Duty Station:
Nairobi | Nairobi | Kenya

Summary
Date Posted: Friday, July 18 2025, Base Salary: Not Disclosed

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JOB DETAILS:

The Role

• Reporting to the Group General Manager of Human Resources & Administration, the successful candidate will be responsible for management and implementation of the KTDA Group employee relations strategies to ensure harmonious and conducive workplace relationships; staff disciplinary and grievance handling policies and procedures, dispute resolution and employee welfare scheme.

Duties and Responsibilities

• Developing and maintaining effective communication strategies to educate staff and line managers in industrial relations issues within the KTDA Group
• Ensuring maintenance of employee relations policies that enhance industrial peace.
• Managing Collective Bargaining Agreements (CBA) negotiation process and implementation within the KTDA Group.
• Identifying and expanding common areas of interest between staff and management and determining strategies to optimize staff productivity.
• Implementing the disciplinary and grievance handling policies and procedures within the KTDA Group taking into account the applicable laws, organizational values, operational policies and procedures.
• Developing, managing and maintaining relationships with internal/external customers on HR matters.
• Implementing the Group HR policies, procedures and processes and providing expert guidance and issues arising thereof.
• Formulating input to the Group HR strategy relating to particular business units, executing the annual departmental strategy and business plans within the Group HR strategy.
• Developing and maintaining recognition, wellness schemes and interventions to recognize staff/teams’ contributions that support delivery of business objectives in line with organizational values.
• Accounting for the departmental/sectional risk and governance and developing and maintaining risk and compliance controls, processes and documents related to employee relations within the KTDA Group.
• Interpreting and applying national labour laws and updating the Organizations’ HR policies, procedures and regulations to be in harmony with the national requirements.
• Developing and maintaining harmonious and productive labour relations within the KTDA group.
• Instituting and operating fair and effective procedures for dealing with all staff disciplinary processes.
• Handling trade disputes to conclusion including court presentation and representation, and dealing with individual grievances.
• Ensuring that employers comply with trade partners’ HR related certification requirements.
• Providing counselling services to employees, recommending necessary training for others and making referrals to external counsellors.
• Co-ordinating activities and functions relating to Staff welfare.
• Developing work plan and budgets for the department for approval.
• Overseeing the execution of departmental work plan and budgets.
• Overseeing performance management of staff in the department.
• Identifying training needs for the departmental staff.
• Mentoring and coaching staff within the department.
• Identifying procurement needs of the department.
• Preparing and submitting all monthly, quarterly and annual reports.

Qualifications/Skills/Experience

• Bachelor’s degree in Human Resource Management/Business Administration or related field.
• Minimum of ten (10) years of progressive working experience, of which 5 years must be in industrial relations in a comparable firm.
• Master’s Degree in a business related field is an added advantage.
• Higher National Diploma in Human Resource Management.
• A certified Member of the Institute of Human Resource Management (IHRM).
• Must have an excellent understanding of Kenya labour laws and employment Act.
• Must possess a high degree of confidentiality and excellent negotiation skills
• Should have thorough knowledge of the relevant industry/sector as well as knowledge of regulatory requirements affecting the relevant sector
• Must have demonstrated ability to handle departmental budgets, resources, processes, projects and relationships
• Must have ability to plan, organize, implement and evaluate departmental goals
• Must demonstrate ability to handle multiple and conflicting priorities, and work under strict deadlines.
• Must have high standards of integrity and ethical practice
• Should have problem solving and decision making abilities
• Should be an effective communicator with the ability to handle both internal and external communication
• Should have effective people management and conflict resolution skills
• Must have knowledge in use of MS office packages

Work Hours: 8

Experience in Months: 120

Level of Education: bachelor degree

Job application procedure

Interested and qualified? Click here to apply

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