Background

HF Group Plc is an integrated financial solutions provider that is registered as a non–operating holding company (under the Banking Act Cap.488) and regulated by the Central Bank of Kenya (CBK) and the Capital Markets Authority (CMA). The Group is a public limited company with interests in Banking, Property and Insurance, and is listed at the Nairobi Securities Exchange. For more information on our banking, property and insurance solutions, please visit www.hfgroup.co.ke

The Group has 4 main entities:

• HFC – Full-Service Banking
• HF Development & Investments (HFDI) – Property/Real Estate Solutions
• HF Bancassurance Intermediary (HFBI) – Insurance Solutions
• HF Foundation – ESG/Sustainability

On the back of a strong growth trajectory - and in a bid to power the business, HF Group Plc is looking to recruit a dynamic and results-oriented Head of Organizational Learning & Development.

The Head of Organisational Learning & Development is a strategic leadership role responsible for developing and executing the capability building agenda for HF Group. This position will drive a culture of lifelong learning, Innovation and talent development to ensure the organization has the skills and knowledge required to achieve its strategic objectives.

The role entails translating business needs into innovative learning solutions that enhance employee performance, support career growth, and foster organizational excellence.

Principle Accountabilities

A. Strategic Leadership & Planning

• Develop and implement a comprehensive Organisational Learning and Development strategy aligned with the HF Group's business goals.
• Lead the learning function to create a future-ready workforce by identifying critical skill gaps and building strategic learning roadmaps.
• Establish and monitor key performance indicators (KPIs) to measure the effectiveness and ROI of all learning initiatives.
• Manage the annual learning and development budget, ensuring efficient allocation and cost-effectiveness.

B. Programme Design & Delivery

• Oversee the design, development, and delivery of group-wide learning programmes, including leadership development, continuous professional development(CPDs), technical upskilling, power skills training, functional academies, on the job training and new hire orientation.
• Champion the use of innovative learning methodologies, including digital learning, e-learning platforms, blended learning, and experiential activities.
• Ensure all learning content is relevant, high-quality, and meets the evolving needs of the business.
• Evaluate and manage relationships with external training providers and consultants to supplement internal capabilities.

C. Talent & Capability Development

• Partner with HR Business Partners and line managers to conduct training needs analyses and create targeted development plans for individuals and teams.
• Promote a culture of self-directed learning and knowledge sharing across the organization.

D. Performance & Impact Analysis

• Implement robust evaluation methods to assess the impact of learning interventions on employee performance and business outcomes.
• Prepare and present regular reports to senior leadership on learning activities, outcomes, and strategic recommendations.

E. Team Leadership & Management

• Provide direct leadership, mentorship, and performance management to the team.
• Foster a collaborative and high-performing environment within the learning and development team.
• Allocate resources effectively and oversee the team's execution of the annual training plan.

Key Competencies and Skills

• Strategic Thinker: Ability to see the big picture and align learning initiatives with long-term business goals.
• Result Orientation: Focused on measurable business outcomes.
• Business Acumen: Understands organizational drivers and aligns learning solutions accordingly.
• Analytical and Data-Driven: Strong analytical skills to interpret data and measure the effectiveness of learning programmes.
• Innovation & Change Management: A forward-thinker who embraces innovation and can drive a cultural shift towards continuous learning.
• Project Management: Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.

Minimum Qualifications, Knowledge and Experience

Academic & Professional

• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.
• A Master’s degree will be an added advantage.
• Desirable: Certified Professional in Learning and Performance (CPLP), Chartered Institute of Personnel and Development (CIPD), or an equivalent professional certification is highly desirable.

Experience

• Minimum of 8-10 years of progressive experience in Learning and Development, with at least 5 years in a senior leadership role managing a team.
• Proven success in designing and implementing enterprise-wide learning interventions.
• Experience leveraging modern learning technologies (LMS, e-learning, digital platforms).
• Experience in the financial services sector is an added advantage.

• Develop and implement a comprehensive Organisational Learning and Development strategy aligned with the HF Group's business goals.
• Lead the learning function to create a future-ready workforce by identifying critical skill gaps and building strategic learning roadmaps.
• Establish and monitor key performance indicators (KPIs) to measure the effectiveness and ROI of all learning initiatives.
• Manage the annual learning and development budget, ensuring efficient allocation and cost-effectiveness.
• Oversee the design, development, and delivery of group-wide learning programmes, including leadership development, continuous professional development(CPDs), technical upskilling, power skills training, functional academies, on the job training and new hire orientation.
• Champion the use of innovative learning methodologies, including digital learning, e-learning platforms, blended learning, and experiential activities.
• Ensure all learning content is relevant, high-quality, and meets the evolving needs of the business.
• Evaluate and manage relationships with external training providers and consultants to supplement internal capabilities.
• Partner with HR Business Partners and line managers to conduct training needs analyses and create targeted development plans for individuals and teams.
• Promote a culture of self-directed learning and knowledge sharing across the organization.
• Implement robust evaluation methods to assess the impact of learning interventions on employee performance and business outcomes.
• Prepare and present regular reports to senior leadership on learning activities, outcomes, and strategic recommendations.
• Provide direct leadership, mentorship, and performance management to the team.
• Foster a collaborative and high-performing environment within the learning and development team.
• Allocate resources effectively and oversee the team's execution of the annual training plan.

• Strategic Thinker: Ability to see the big picture and align learning initiatives with long-term business goals.
• Result Orientation: Focused on measurable business outcomes.
• Business Acumen: Understands organizational drivers and aligns learning solutions accordingly.
• Analytical and Data-Driven: Strong analytical skills to interpret data and measure the effectiveness of learning programmes.
• Innovation & Change Management: A forward-thinker who embraces innovation and can drive a cultural shift towards continuous learning.
• Project Management: Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.

• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.
• A Master’s degree will be an added advantage.
• Desirable: Certified Professional in Learning and Performance (CPLP), Chartered Institute of Personnel and Development (CIPD), or an equivalent professional certification is highly desirable.