Head of Products (Retail)
2026-01-19T06:01:39+00:00
KCB Bank Kenya
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8992/logo/kCB.png
https://ke.kcbgroup.com/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Finance
Sales & Retail
2026-01-30T17:00:00+00:00
8
KEY RESPONSIBILITIES:
Product Strategy & Lifecycle Management
- Define and execute the Retail product strategy in alignment with overall business objectives.
- Provide oversight of the end-to-end product lifecycle, from ideation to commercialization and retirement.
- Ensure products remain competitive, compliant, and responsive to evolving customer needs.
Research, Analysis & Innovation
- Lead market research, competitor analysis, and customer insights to inform product strategy.
- Identify innovation opportunities to reimagine customer engagement and enhance product relevance.
- Pilot new concepts and technologies to validate market potential and scalability.
Product Development & Commercialization
- Oversee the design, testing, and launch of new products and enhancements.
- Ensure effective go-to-market strategies, pricing, and positioning to drive adoption.
- Monitor performance of products post-launch and recommend refinements to maximize value.
Stakeholder Engagement & Collaboration
- Collaborate with internal teams (Digital, Marketing, Operations, Risk, Compliance, Legal) to deliver product initiatives.
- Build external partnerships with fintechs, industry players, and regulators to support product development.
- Promote cross-functional alignment to ensure timely and effective execution.
Governance, Risk & Compliance
- Ensure all products adhere to regulatory requirements, internal policies, and risk frameworks.
- Monitor emerging risks across the product portfolio and implement mitigation measures.
- Provide reporting and insights to senior leadership on product performance, risks, and opportunities.
Leadership & Capability Development
- Lead, mentor, and develop the Product Management team to strengthen execution capability.
- Foster a culture of innovation, accountability, and customer focus within the product function.
- Build capacity for continuous improvement and best practice adoption in product management.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
- Education Bachelors Degree Any RQ
- Professional Qualifications - AA
- Masters Degree - AA
Experience
Total Minimum No of Years Experience Required
Detail Minimum No of Years Need Type[2]
- Sales 6 ES
- Stakeholder Management 4 ES
- Strategic Planning 4 RQ
- Team Management 4 RQ
- Product development 2 AA
- Project Management 2 AA
Product Strategy & Lifecycle Management Define and execute the Retail product strategy in alignment with overall business objectives. Provide oversight of the end-to-end product lifecycle, from ideation to commercialization and retirement. Ensure products remain competitive, compliant, and responsive to evolving customer needs. Research, Analysis & Innovation Lead market research, competitor analysis, and customer insights to inform product strategy. Identify innovation opportunities to reimagine customer engagement and enhance product relevance. Pilot new concepts and technologies to validate market potential and scalability. Product Development & Commercialization Oversee the design, testing, and launch of new products and enhancements. Ensure effective go-to-market strategies, pricing, and positioning to drive adoption. Monitor performance of products post-launch and recommend refinements to maximize value. Stakeholder Engagement & Collaboration Collaborate with internal teams (Digital, Marketing, Operations, Risk, Compliance, Legal) to deliver product initiatives. Build external partnerships with fintechs, industry players, and regulators to support product development. Promote cross-functional alignment to ensure timely and effective execution. Governance, Risk & Compliance Ensure all products adhere to regulatory requirements, internal policies, and risk frameworks. Monitor emerging risks across the product portfolio and implement mitigation measures. Provide reporting and insights to senior leadership on product performance, risks, and opportunities. Leadership & Capability Development Lead, mentor, and develop the Product Management team to strengthen execution capability. Foster a culture of innovation, accountability, and customer focus within the product function. Build capacity for continuous improvement and best practice adoption in product management.
Total Minimum No of Years Experience Required 10years Detail Minimum No of Years Need Type[2] Sales 6 ES Stakeholder Management 4 ES Strategic Planning 4 RQ Team Management 4 RQ Product development 2 AA Project Management 2 AA
JOB-696dc8c3007fb
Vacancy title:
Head of Products (Retail)
[Type: FULL_TIME, Industry: Finance, Category: Sales & Retail]
Jobs at:
KCB Bank Kenya
Deadline of this Job:
Friday, January 30 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Monday, January 19 2026, Base Salary: Not Disclosed
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JOB DETAILS:
KEY RESPONSIBILITIES:
Product Strategy & Lifecycle Management
- Define and execute the Retail product strategy in alignment with overall business objectives.
- Provide oversight of the end-to-end product lifecycle, from ideation to commercialization and retirement.
- Ensure products remain competitive, compliant, and responsive to evolving customer needs.
Research, Analysis & Innovation
- Lead market research, competitor analysis, and customer insights to inform product strategy.
- Identify innovation opportunities to reimagine customer engagement and enhance product relevance.
- Pilot new concepts and technologies to validate market potential and scalability.
Product Development & Commercialization
- Oversee the design, testing, and launch of new products and enhancements.
- Ensure effective go-to-market strategies, pricing, and positioning to drive adoption.
- Monitor performance of products post-launch and recommend refinements to maximize value.
Stakeholder Engagement & Collaboration
- Collaborate with internal teams (Digital, Marketing, Operations, Risk, Compliance, Legal) to deliver product initiatives.
- Build external partnerships with fintechs, industry players, and regulators to support product development.
- Promote cross-functional alignment to ensure timely and effective execution.
Governance, Risk & Compliance
- Ensure all products adhere to regulatory requirements, internal policies, and risk frameworks.
- Monitor emerging risks across the product portfolio and implement mitigation measures.
- Provide reporting and insights to senior leadership on product performance, risks, and opportunities.
Leadership & Capability Development
- Lead, mentor, and develop the Product Management team to strengthen execution capability.
- Foster a culture of innovation, accountability, and customer focus within the product function.
- Build capacity for continuous improvement and best practice adoption in product management.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
- Education Bachelors Degree Any RQ
- Professional Qualifications - AA
- Masters Degree - AA
Experience
Total Minimum No of Years Experience Required
Detail Minimum No of Years Need Type[2]
- Sales 6 ES
- Stakeholder Management 4 ES
- Strategic Planning 4 RQ
- Team Management 4 RQ
- Product development 2 AA
- Project Management 2 AA
Work Hours: 8
Experience in Months: 120
Level of Education: bachelor degree
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