Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - headquartered in Belgium - focuses on the needs of International...

What You’ll Do

• Help apply and embed a consistent partnership governance framework across the organization, creating first and supporting adherence later to agreed standards and controls
• Analyze partner performance trends to identify risks, opportunities, and improvement areas, providing clear insights to support decision‑making
• Coordinate governance reviews, forums, and follow‑ups with internal teams and external partners to ensure actions are tracked through to completion
• Work closely with regional and functional teams to support the application of global partnership standards at a local level
• Support the implementation of partnership operating models, contributing to process improvement and automation initiatives
• Maintain oversight of partnership activities, ensuring issues are surfaced early and managed appropriately in a fast‑moving environment

What You’ll Bring

• A bachelor’s degree in healthcare administration, business, operations, or a related field (or equivalent experience)
• 5 years experience working within healthcare insurance operations, provider relations, or partnership operations
• A solid understanding of how healthcare providers, insurers, or third‑party administrators operate together
• Experience working across multicultural or international environments
• The ability to manage multiple priorities at the same time and follow work through to resolution
• Clear and structured communication skills, with the confidence to work across different stakeholder groups

Skills

Soft Skills

• Structured and analytical thinking
• Adaptability and comfort working in evolving environments
• Adaptability and comfort working in multicultural environment
• Stakeholder coordination and follow‑through
• Clear written and verbal communication
• Problem‑solving with a practical mindset

Technical / Functional Skills

• Performance reporting and KPI analysis
• Using dashboards and data to generate insight
• Understanding of governance frameworks and controls within regulated environments
• Process improvement and operational coordination

Nice to Have (optional)

• Experience supporting global or regional partnership models
• Exposure to automation or operational improvement initiatives
• Advanced degree in a relevant field -clinical background included

• Help apply and embed a consistent partnership governance framework across the organization, creating first and supporting adherence later to agreed standards and controls
• Analyze partner performance trends to identify risks, opportunities, and improvement areas, providing clear insights to support decision‑making
• Coordinate governance reviews, forums, and follow‑ups with internal teams and external partners to ensure actions are tracked through to completion
• Work closely with regional and functional teams to support the application of global partnership standards at a local level
• Support the implementation of partnership operating models, contributing to process improvement and automation initiatives
• Maintain oversight of partnership activities, ensuring issues are surfaced early and managed appropriately in a fast‑moving environment

• Structured and analytical thinking
• Adaptability and comfort working in evolving environments
• Adaptability and comfort working in multicultural environment
• Stakeholder coordination and follow‑through
• Clear written and verbal communication
• Problem‑solving with a practical mindset
• Performance reporting and KPI analysis
• Using dashboards and data to generate insight
• Understanding of governance frameworks and controls within regulated environments
• Process improvement and operational coordination

• A bachelor’s degree in healthcare administration, business, operations, or a related field (or equivalent experience)
• A solid understanding of how healthcare providers, insurers, or third‑party administrators operate together
• Experience working across multicultural or international environments
• The ability to manage multiple priorities at the same time and follow work through to resolution
• Clear and structured communication skills, with the confidence to work across different stakeholder groups
• Experience supporting global or regional partnership models
• Exposure to automation or operational improvement initiatives
• Advanced degree in a relevant field -clinical background included