JOB PURPOSE

The Health Records & Information Officer (HRIO) will be responsible for managing, collecting, analyzing, and protecting patient health information and clinical data. The incumbent will ensure seamless medical record retrieval, clinical coding accuracy , compliance with data protection laws, and timely statutory reporting support quality patient care and hospital administration.

KEY RESPONSIBILITIES

Patient Registration & Archiving: Oversee patient registration, maintain the Master Patient Index (MPI), and manage physical and electronic health records using standardized filing systems (e.g., Terminal Digit Filing).

Clinical Coding & Indexing: Assign accurate disease and procedure codes using ICD-10/ICD-11 guidelines for clinical auditing, insurance billing, and morbidity/mortality classification.

Health Data Analysis & DHIS2 Reporting: Compile, validate, and report routine hospital performance statistics (BOR, ALOS, bed turnover) and upload timely monthly statutory returns to national platforms (e.g., DHIS2).

Data Privacy & Compliance: Enforce strict patient confidentiality and health data security in compliance with data protection legislation and institutional policies.

System Management & Support: Administer daily Hospital Information System (HIS) / EHR workflows, ensuring data integrity, resolving user query issues, and executing downtime procedures during system outages.

Record Quality Audits: Conduct regular quantitative and qualitative health record audits to ensure documentation completeness, clinical clarity, and compliance.

QUALIFICATIONS & REQUIREMENTS

Education: Diploma or Bachelor’s Degree in Health Records & Information Management from a recognized institution.

Professional Registration: Valid license and active registration with the relevant Health Records Officers professional board/body.

Experience: Minimum of 2–3 years' experience working in a busy hospital environment.

Technical Skills: Proficiency in Hospital Information Systems (HIS), Electronic Health Records.

Key Competencies: Strong analytical skills, high attention to detail, excellent communication, emotional intelligence, and unwavering ethical integrity.

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• Oversee patient registration, maintain the Master Patient Index (MPI), and manage physical and electronic health records using standardized filing systems (e.g., Terminal Digit Filing).
• Assign accurate disease and procedure codes using ICD-10/ICD-11 guidelines for clinical auditing, insurance billing, and morbidity/mortality classification.
• Compile, validate, and report routine hospital performance statistics (BOR, ALOS, bed turnover) and upload timely monthly statutory returns to national platforms (e.g., DHIS2).
• Enforce strict patient confidentiality and health data security in compliance with data protection legislation and institutional policies.
• Administer daily Hospital Information System (HIS) / EHR workflows, ensuring data integrity, resolving user query issues, and executing downtime procedures during system outages.
• Conduct regular quantitative and qualitative health record audits to ensure documentation completeness, clinical clarity, and compliance.

• Proficiency in Hospital Information Systems (HIS), Electronic Health Records.
• Strong analytical skills
• High attention to detail
• Excellent communication
• Emotional intelligence
• Unwavering ethical integrity

• Diploma or Bachelor’s Degree in Health Records & Information Management from a recognized institution.
• Valid license and active registration with the relevant Health Records Officers professional board/body.