Hotel Front Office Auditor (Night Shift)
2025-05-28T06:49:59+00:00
Nexus Staffing Solutions
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8041/logo/nexus.jpeg
http://nexusstaffingsolutions.co.ke/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Human Services
Restaurant & Hospitality
2025-06-11T17:00:00+00:00
Kenya
8
Staffing Solutions Network is a leading recruitment and HR management firm based in Kenya, committed to connecting businesses with exceptional talent across diverse industries. Established with a mission to bridge the gap between employers and skilled professionals, we bring unparalleled industry expertise, a client-centered approach, and a deep understandin…
Key Responsibilities
- Perform nightly audits of front office operations and reconcile guest folios.
- Generate and distribute accurate financial reports, including occupancy, revenue, and audit summaries.
- Ensure all charges are correctly posted to guest accounts, including room rates, food & beverage, and other hotel services.
- Handle late-night check-ins and check-outs professionally and efficiently.
- Address and resolve guest queries or concerns during the night shift.
- Monitor and secure all cash handling and ensure compliance with internal controls.
- Maintain proper records of all front office activities during the shift.
- Liaise with other departments (Housekeeping, Security, Maintenance) to ensure smooth hotel operations at night.
- Ensure the front desk area remains organized, secure, and presentable.
Qualifications & Requirements
- Diploma or Degree in Hospitality Management or related field.
- Minimum of 3 years’ experience in a similar role, preferably in a busy hotel environment.
- Strong working knowledge of hotel management software (e.g., OPERA, IDS, or similar systems).
- Excellent numerical and analytical skills.
- Strong attention to detail and accuracy in financial reporting.
- Outstanding customer service and communication skills.
- Ability to work independently during night shifts with minimal supervision.
- High level of integrity and professionalism.
- Must be flexible, reliable, and able to work on weekends and public holidays.
Perform nightly audits of front office operations and reconcile guest folios. Generate and distribute accurate financial reports, including occupancy, revenue, and audit summaries. Ensure all charges are correctly posted to guest accounts, including room rates, food & beverage, and other hotel services. Handle late-night check-ins and check-outs professionally and efficiently. Address and resolve guest queries or concerns during the night shift. Monitor and secure all cash handling and ensure compliance with internal controls. Maintain proper records of all front office activities during the shift. Liaise with other departments (Housekeeping, Security, Maintenance) to ensure smooth hotel operations at night. Ensure the front desk area remains organized, secure, and presentable.
Strong working knowledge of hotel management software (e.g., OPERA, IDS, or similar systems). Excellent numerical and analytical skills. Strong attention to detail and accuracy in financial reporting. Outstanding customer service and communication skills. Ability to work independently during night shifts with minimal supervision. High level of integrity and professionalism. Must be flexible, reliable, and able to work on weekends and public holidays.
Diploma or Degree in Hospitality Management or related field. Minimum of 3 years’ experience in a similar role, preferably in a busy hotel environment.
JOB-6836b217c400a
Vacancy title:
Hotel Front Office Auditor (Night Shift)
[Type: FULL_TIME, Industry: Human Services, Category: Restaurant & Hospitality]
Jobs at:
Nexus Staffing Solutions
Deadline of this Job:
Wednesday, June 11 2025
Duty Station:
Nairobi | Kenya
Summary
Date Posted: Wednesday, May 28 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Staffing Solutions Network is a leading recruitment and HR management firm based in Kenya, committed to connecting businesses with exceptional talent across diverse industries. Established with a mission to bridge the gap between employers and skilled professionals, we bring unparalleled industry expertise, a client-centered approach, and a deep understandin…
Key Responsibilities
- Perform nightly audits of front office operations and reconcile guest folios.
- Generate and distribute accurate financial reports, including occupancy, revenue, and audit summaries.
- Ensure all charges are correctly posted to guest accounts, including room rates, food & beverage, and other hotel services.
- Handle late-night check-ins and check-outs professionally and efficiently.
- Address and resolve guest queries or concerns during the night shift.
- Monitor and secure all cash handling and ensure compliance with internal controls.
- Maintain proper records of all front office activities during the shift.
- Liaise with other departments (Housekeeping, Security, Maintenance) to ensure smooth hotel operations at night.
- Ensure the front desk area remains organized, secure, and presentable.
Qualifications & Requirements
- Diploma or Degree in Hospitality Management or related field.
- Minimum of 3 years’ experience in a similar role, preferably in a busy hotel environment.
- Strong working knowledge of hotel management software (e.g., OPERA, IDS, or similar systems).
- Excellent numerical and analytical skills.
- Strong attention to detail and accuracy in financial reporting.
- Outstanding customer service and communication skills.
- Ability to work independently during night shifts with minimal supervision.
- High level of integrity and professionalism.
- Must be flexible, reliable, and able to work on weekends and public holidays.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
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