Background

We are hiring a Hotel Supervisor. This role is crucial for ensuring smooth operations and excellent guest experiences within a hotel, lodge, or resort.

Responsibilities

• The Hotel Supervisor will be responsible for overseeing daily hotel operations, managing guest services, and ensuring high standards of service delivery.
• This includes leading and motivating the hotel staff, handling guest inquiries and complaints, and ensuring the efficient functioning of all hotel departments.

Qualifications and Experience

• Candidates should possess a Diploma or Degree in Hospitality Management, Hotel Management, Tourism Management, Business Administration, or a related field.
• A minimum of 2-4 years of experience in the hospitality industry is required, with at least 1 year in a supervisory role within a hotel, lodge, or resort. Experience in managing guest services and hotel operations is an added advantage.
• Strong leadership and team management skills are essential.

• Overseeing daily hotel operations.
• Managing guest services.
• Ensuring high standards of service delivery.
• Leading and motivating hotel staff.
• Handling guest inquiries and complaints.
• Ensuring efficient functioning of all hotel departments.

• Strong leadership skills
• Team management skills
• Guest services management
• Hotel operations management

• Diploma or Degree in Hospitality Management, Hotel Management, Tourism Management, Business Administration, or a related field.
• Minimum 2-4 years of experience in the hospitality industry.
• At least 1 year in a supervisory role within a hotel, lodge or resort.
• Experience managing guest services and hotel operations is an added advantage.