Background information about the job or company (e.g., role context, company overview)

The Kipchimchim Group stands as a dynamic conglomerate transforming industries across Agriculture, Manufacturing, Wholesale & Distribution, Logistics, Warehousing, Retail and Supermarkets. Starting as a modest retail kiosk in Kericho, Kenya, we have grown into a powerhouse managing over 20 successful companies, including Kipchimatt Supermarkets, Tea Factorie...

The HR Manager will serve as a strategic leader, responsible for shaping and driving a Unit's human resource agenda. He/She will lead in cultivating a high-performance culture, attracting and retaining top talent, and empowering employees to deliver on the company's vision. The position entails oversight of workforce planning, recruitment, employee relations, performance management, training, and policy development, with strict adherence to labor laws and regulatory requirements. By aligning human capital strategies with business objectives, the HR Manager will play a central role in building an engaged, motivated, and future-ready workforce that advances the Unit and overall Kipchimchim Group's growth and long-term success.

Responsibilities or duties

• Provide leadership in developing and implementing HR strategies, policies, and procedures in line with best practices.
• Oversee talent acquisition, onboarding, and staff retention strategies.
• Manage employee relations, disciplinary cases, and conflict resolution processes.
• Develop and implement performance management systems, including KPIs and appraisals.
• Lead training needs assessment, staff development, and succession planning programs. Monitor compliance with labor laws, health and safety standards, and organizational policies.
• Drive employee engagement initiatives to build a motivated and high performing workforce.
• Maintain accurate HR records, manage payroll and benefits administration. Provide HR analytics and advisory support to management on people-related matters. Lead HR audits, compliance reviews, and ensure proper documentation.
• Attend management and departmental meetings, representing HR functions effectively. Champion organizational culture and change management initiatives.
• Foster diversity, equity, and inclusion across all HR practices.
• Manage employee welfare programs and wellness initiatives.
• Oversee job evaluation, grading, and compensation structures to ensure equity and competitiveness.
• Collaborate with line managers to forecast workforce needs and align HR strategies with business objectives.
• Ensure effective communication of HR policies, procedures, and updates to staff.
• Handle grievances with professionalism while safeguarding both employee and organizational interests.
• Develop HR budgets and ensure cost-effective resource utilization.
• Serve as a trusted advisor to leadership on workforce planning, succession, and people strategy.
• Any other duty as assigned by your supervisor or management representative.

Qualifications or requirements (e.g., education, skills)

• Bachelor's degree in Human Resource Management or a related field, or Business Administration with a Diploma in Human Resource Management.
• CHRP certification or valid IHRM membership is required; MBA in HRM or related specialization is an added advantage.
• Solid understanding of labor laws, HR best practices, and compliance requirements.
• Proven experience in recruitment, employee relations, and performance management. Proficiency in HR systems and software (ERP/HRIS).
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving, negotiation, and organizational skills.
• Demonstrated ability to drive culture change, diversity, equity, and inclusion initiatives.
• Experience in talent development, succession planning, and employee engagement strategies.
• High level of integrity, confidentiality, and professionalism.
• Ability to analyze HR metrics and provide data-driven recommendations.
• Capacity to work under pressure, manage multiple priorities, and deliver within set deadlines.
• Strategic HR planning and execution.
• Performance management and talent development.

Experience needed

Over 5-10 years of progressive HR experience, with at least 4 years at managerial level.

• Provide leadership in developing and implementing HR strategies, policies, and procedures in line with best practices.
• Oversee talent acquisition, onboarding, and staff retention strategies.
• Manage employee relations, disciplinary cases, and conflict resolution processes.
• Develop and implement performance management systems, including KPIs and appraisals.
• Lead training needs assessment, staff development, and succession planning programs. Monitor compliance with labor laws, health and safety standards, and organizational policies.
• Drive employee engagement initiatives to build a motivated and high performing workforce.
• Maintain accurate HR records, manage payroll and benefits administration. Provide HR analytics and advisory support to management on people-related matters. Lead HR audits, compliance reviews, and ensure proper documentation.
• Attend management and departmental meetings, representing HR functions effectively. Champion organizational culture and change management initiatives.
• Foster diversity, equity, and inclusion across all HR practices.
• Manage employee welfare programs and wellness initiatives.
• Oversee job evaluation, grading, and compensation structures to ensure equity and competitiveness.
• Collaborate with line managers to forecast workforce needs and align HR strategies with business objectives.
• Ensure effective communication of HR policies, procedures, and updates to staff.
• Handle grievances with professionalism while safeguarding both employee and organizational interests.
• Develop HR budgets and ensure cost-effective resource utilization.
• Serve as a trusted advisor to leadership on workforce planning, succession, and people strategy.
• Any other duty as assigned by your supervisor or management representative.

• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving, negotiation, and organizational skills.
• Demonstrated ability to drive culture change, diversity, equity, and inclusion initiatives.
• Ability to analyze HR metrics and provide data-driven recommendations.
• Capacity to work under pressure, manage multiple priorities, and deliver within set deadlines.
• Strategic HR planning and execution.
• Performance management and talent development.

• Bachelor's degree in Human Resource Management or a related field, or Business Administration with a Diploma in Human Resource Management.
• CHRP certification or valid IHRM membership is required; MBA in HRM or related specialization is an added advantage.
• Solid understanding of labor laws, HR best practices, and compliance requirements.
• Proven experience in recruitment, employee relations, and performance management. Proficiency in HR systems and software (ERP/HRIS).
• Experience in talent development, succession planning, and employee engagement strategies.
• High level of integrity, confidentiality, and professionalism.