Summary
Date Posted: Monday, September 02, 2019 , Base Salary: Not Disclosed

JOB DETAILS:

Username Investment Limited is a leading Kenyan based real-estate development and Investment Company. At Username, we desire to provide the current and upcoming generations with a place they can call home. We are seeking to recruit experienced, results oriented, passionate, friendly personnel with exceptional customer relations skills to fill in the position of a Customer Experience Executive. The Customer Experience Executive will provide a valuable link between Username and its customers in reference to the various products and services offered by the company. .

Job Responsibilities:
• Maintains organization staff by establishing a recruiting, testing, and interviewing programs; counselling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepares employees for assignments by establishing and conducting orientation and training programs.
• Maintains the work structure by updating job requirements and job descriptions for all positions.
• Payroll Management.
• Maintains employee rewards programs and informs employees of rewards by studying and assessing rewards needs and trends; recommending reward programs to management.
• Planning, scheduling and management of company wide team building programs.
• Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
• Maintains human resource staff job results by counselling and disciplining employees; planning, monitoring, and appraising job results.
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors.
• Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
• Ensures legal compliance by monitoring and implementing applicable human resource country requirements; conducting investigations; maintaining records; representing the organization at hearings.
• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.

Job Skills: Not Specified

  Job Qualifications:
• A minimum of a Degree.
• Qualifications in Human Resources will be an added advantage.
• Self-driven and Proactive.
• At least 3 years’ experience in HR 2 of which is in management.
• Experience in the real estate industry will be an added advantage.
• Knowledge and expertise in Human resources.
• Proficiency in Microsoft Office is a must.
• Strong communication and interpersonal skills
• Must be pleasant and passionate about work Patient, polite and friendly
• Ability to work in a fast-paced and highly growing business

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

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Job application procedure
Send your CV/resume for consideration and shortlisting through recruitment@username.co.ke  on or before Friday 13th September 2019. Only shortlisted candidates shall be contacted.

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