ABOUT THE COMPANY

We are a licensed credit provider by the Central Bank of Kenya, committed to empowering individuals and businesses with fast, transparent, and flexible financial solutions. Guided by our values: customer service, transparency, honesty, integrity, accountability, continuous improvement, diversity, and leadership. We go beyond lending. We are a trusted partner in helping our clients grow, thrive, and achieve financial resilience.

JOB SUMMARY

QUALIFICATIONS & EXPERIENCE:

We're looking for candidates with:

• Bachelor's degree in HRM, Business, or related field (Higher qualification/CHRP is an added advantage)
• Minimum 5–7 years progressive HR experience, with at least 3 years in a supervisory or managerial role
• MUST have experience in the microfinance industry
• Strong knowledge of the Employment Act and HR best practices
• Excellent communication, leadership, coaching, and conflict-resolution skills
• High integrity, confidentiality, and strong organisational judgement

• Lead the full HR function, including Recruitment, Performance Management, Training & Development, Employee Relations, and HR Operations
• Drive culture transformation and strengthen staff engagement across all branches
• Ensure full compliance with labour laws, regulatory requirements, and internal policies
• Oversee talent acquisition and build strong leadership pipelines
• Manage disciplinary processes, staff welfare, and employee grievance handling
• Provide strategic HR advisory to senior leadership and support organisational growth
• Implement HRIS, policies, systems, and process improvements for operational excellence

• Talent management and planning
• Employee relations and consultations
• Labour/employment law
• Human resource and personnel development

• Bachelor's degree in HRM, Business, or related field (Higher qualification/CHRP is an added advantage)
• Minimum 5–7 years progressive HR experience, with at least 3 years in a supervisory or managerial role
• MUST have experience in the microfinance industry
• Strong knowledge of the Employment Act and HR best practices
• Excellent communication, leadership, coaching, and conflict-resolution skills
• High integrity, confidentiality, and strong organisational judgement