On behalf of our client, we are seeking a proactive and technically competent ICT Assistant to support the organization's ICT infrastructure and day-to-day technology operations. The successful candidate will provide first-line technical support, maintain computer systems and networks, assist in system administration, and ensure reliable ICT services that support efficient business operations across offices, farms, processing plants, and distribution centers.

• Provide first-line ICT support to users.
• Install and configure computer hardware and software.
• Troubleshoot hardware, software, and network issues.
• Maintain computers, printers, and peripheral devices.
• Support network administration and internet connectivity.
• Install system updates and security patches.
• Manage user accounts and access permissions.
• Perform routine data backup and recovery procedures.
• Monitor ICT equipment performance and maintenance schedules.
• Support CCTV, biometric, and communication systems.
• Maintain ICT inventory and asset registers.
• Assist in website and email administration.
• Train users on ICT systems and applications.
• Maintain ICT documentation and user manuals.
• Ensure compliance with ICT policies and cybersecurity standards.
• Perform any other duties assigned by management.

• Hardware Troubleshooting Skills
• Network Administration Knowledge
• Microsoft Office Expertise
• Windows Systems Knowledge
• Basic Cybersecurity Knowledge
• Database Knowledge Advantage
• ERP Systems Exposure
• Good Communication Skills
• Customer Service Orientation
• Technical Support
• Network Administration
• Hardware Maintenance
• Software Installation
• Problem Solving
• Customer Service
• ICT Documentation
• Cybersecurity Awareness
• Team Collaboration
• Time Management
• Communication Skills
• Attention to Detail

• Bachelor's Degree Information Technology.
• Computer Science Qualification Accepted.