ICT Business Partner
2026-07-29T07:51:03+00:00
Britam
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https://ke.britam.com/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Insurance
Computer & IT, Management, Business Operations
2026-08-05T17:00:00+00:00
8
Background information about the job or company (e.g., role context, company overview)
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...
Responsibilities or duties
The role holder would champion Britam’s Technological transformation within the Segments.
To be the strategic adviser to the BGI and Connect Segments leadership on how to leverage on IT as a strategic enabler of business.
Lead delivery of IT components of all strategic IT initiatives within the BGI and Connect Segments.
Collaborate with the rest of the BGI and Connect Segments MANCO to drive strategic change.
He/ She is a change driver who influences colleagues to adapt to new technologies and ways of working.
Support IT infrastructure value delivery and IT PMO teams to deliver system and process enhancements.
Responsible for day-to-day system administration, support and maintenance tasks. Their KPIs include system availability or issue resolution SLAs.
Gain intimate knowledge of the BU strategic and operational imperatives, Britam’s BGI and Connect strategy and its resultant IT strategy. The Business Partner marries delivery of the Segment’s IT initiatives and Group IT initiatives ensuring the Segment and Britam Group succeed by building an IT ecosystem in line with the BGI and Connect vision of “diversified financial services group”
Provide a single point of contact for BGI and Connect Segments on all matters IT. They engage with the rest of the IT function to provide the BGI and Connect Segments leader with consolidated view of the status of IT operations, projects and security within the BGI and Connect Segments.
Advice the BGI and Connect Segments on IT risk management processes and procedures and IT capabilities required to manage segments operational risks.
Advice and support the segment Manco to prioritize BGI and Connect Segments IT initiatives for the year and ensure these are captured in the Group IT plan and budget.
Ensure the BGI and Connect Segments IT initiatives comply to the Britam Enterprise Architecture.
Qualifications or requirements (e.g., education, skills)
Bachelors in Computer Science/ Technology.
Masters in Computer Science/Technology Management is an added advantage.
Certified Business Analyst Professional – CBAP.
TOGAF Certified Enterprise Architect.
Oracle Certified Master – Java EE
Certified Project Management Professional (PMP)
ITIL Master, TOGAF certified
A keen eye for innovation in the insurance and financial services space preferred.
Strong reporting and data management skills.
Experience needed
7-10 years’ experience in IT Services and System Development, 3-4 years of which should be in a management position.
5 years’ experience in covering product development and at least three of which should be in business and innovation
Proven experience working across functions and with multiple stakeholders.
- To be the strategic adviser to the BGI and Connect Segments leadership on how to leverage on IT as a strategic enabler of business.
- Lead delivery of IT components of all strategic IT initiatives within the BGI and Connect Segments.
- Collaborate with the rest of the BGI and Connect Segments MANCO to drive strategic change.
- He/ She is a change driver who influences colleagues to adapt to new technologies and ways of working.
- Support IT infrastructure value delivery and IT PMO teams to deliver system and process enhancements.
- Responsible for day-to-day system administration, support and maintenance tasks. Their KPIs include system availability or issue resolution SLAs.
- Gain intimate knowledge of the BU strategic and operational imperatives, Britam’s BGI and Connect strategy and its resultant IT strategy. The Business Partner marries delivery of the Segment’s IT initiatives and Group IT initiatives ensuring the Segment and Britam Group succeed by building an IT ecosystem in line with the BGI and Connect vision of “diversified financial services group”
- Provide a single point of contact for BGI and Connect Segments on all matters IT. They engage with the rest of the IT function to provide the BGI and Connect Segments leader with consolidated view of the status of IT operations, projects and security within the BGI and Connect Segments.
- Advice the BGI and Connect Segments on IT risk management processes and procedures and IT capabilities required to manage segments operational risks.
- Advice and support the segment Manco to prioritize BGI and Connect Segments IT initiatives for the year and ensure these are captured in the Group IT plan and budget.
- Ensure the BGI and Connect Segments IT initiatives comply to the Britam Enterprise Architecture.
- Strong reporting and data management skills.
- Bachelors in Computer Science/ Technology.
- Masters in Computer Science/Technology Management is an added advantage.
- Certified Business Analyst Professional – CBAP.
- TOGAF Certified Enterprise Architect.
- Oracle Certified Master – Java EE
- Certified Project Management Professional (PMP)
- ITIL Master, TOGAF certified
- A keen eye for innovation in the insurance and financial services space preferred.
JOB-6a69b0e751404
Vacancy title:
ICT Business Partner
[Type: FULL_TIME, Industry: Insurance, Category: Computer & IT, Management, Business Operations]
Jobs at:
Britam
Deadline of this Job:
Wednesday, August 5 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Wednesday, July 29 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Background information about the job or company (e.g., role context, company overview)
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...
Responsibilities or duties
The role holder would champion Britam’s Technological transformation within the Segments.
To be the strategic adviser to the BGI and Connect Segments leadership on how to leverage on IT as a strategic enabler of business.
Lead delivery of IT components of all strategic IT initiatives within the BGI and Connect Segments.
Collaborate with the rest of the BGI and Connect Segments MANCO to drive strategic change.
He/ She is a change driver who influences colleagues to adapt to new technologies and ways of working.
Support IT infrastructure value delivery and IT PMO teams to deliver system and process enhancements.
Responsible for day-to-day system administration, support and maintenance tasks. Their KPIs include system availability or issue resolution SLAs.
Gain intimate knowledge of the BU strategic and operational imperatives, Britam’s BGI and Connect strategy and its resultant IT strategy. The Business Partner marries delivery of the Segment’s IT initiatives and Group IT initiatives ensuring the Segment and Britam Group succeed by building an IT ecosystem in line with the BGI and Connect vision of “diversified financial services group”
Provide a single point of contact for BGI and Connect Segments on all matters IT. They engage with the rest of the IT function to provide the BGI and Connect Segments leader with consolidated view of the status of IT operations, projects and security within the BGI and Connect Segments.
Advice the BGI and Connect Segments on IT risk management processes and procedures and IT capabilities required to manage segments operational risks.
Advice and support the segment Manco to prioritize BGI and Connect Segments IT initiatives for the year and ensure these are captured in the Group IT plan and budget.
Ensure the BGI and Connect Segments IT initiatives comply to the Britam Enterprise Architecture.
Qualifications or requirements (e.g., education, skills)
Bachelors in Computer Science/ Technology.
Masters in Computer Science/Technology Management is an added advantage.
Certified Business Analyst Professional – CBAP.
TOGAF Certified Enterprise Architect.
Oracle Certified Master – Java EE
Certified Project Management Professional (PMP)
ITIL Master, TOGAF certified
A keen eye for innovation in the insurance and financial services space preferred.
Strong reporting and data management skills.
Experience needed
7-10 years’ experience in IT Services and System Development, 3-4 years of which should be in a management position.
5 years’ experience in covering product development and at least three of which should be in business and innovation
Proven experience working across functions and with multiple stakeholders.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Application Link:Click Here to Apply Now
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