Background

Space for Giants is an international conservation organisation that protects the great wildlife landscapes that Africa's remaining elephants need to survive and thrive. These landscapes give homes to giants, but they also bring great value to people and nations: biodiversity, livelihoods and enterprise, new medicines, carbon storage, even the very oxygen we breathe.

Role Summary

Suyian Ranch is seeking a skilled IT Technician to provide comprehensive IT support, maintenance, and specialized programming across multiple conservancies. The role includes managing general IT infrastructure, Digital Radio Networks (DRN), LoRa WAN, and Earth Ranger systems. Travel between conservancies is required to maintain reliable communication and data infrastructure.

Scope of Work:

IT Maintenance & Programming: Manage, troubleshoot, and maintain all IT infrastructure (desktops, laptops, wifi, servers). Perform updates, backups, security checks, and install/configure systems and applications.

Digital Radio Network: Program, maintain, and troubleshoot the DRN, including repeater sites and power systems, ensuring optimal field coverage.

LoRa WAN Network: Program, maintain, and monitor LoRa WAN infrastructure (Gateways and sensors) for optimal performance and data transmission.

Specialized Systems: Provide essential troubleshooting, maintenance, and user support for the Earth Ranger software platform, ensuring reliable operation for conservation and security.

Documentation & Reporting: Maintain accurate inventory, manage all Radio licenses, and create detailed documentation for networks and procedures.

Person Specification

Key Skills:

Experience, Knowledge & Competencies

• Minimum 3 years in IT support/network administration.
• Must have proven skills in network protocols (TCP/IP), Windows/Linux servers, Digital Radio Programming (e.g., Motorola, Kenwood), and practical experience with LoRa WAN deployment/sensors.
• Familiarity with Earth Ranger is a plus.
• Requires excellent problem-solving/communication skills.
• A valid driver's license with a willingness to travel between conservancy locations in the place.

• Manage, troubleshoot, and maintain all IT infrastructure (desktops, laptops, wifi, servers).
• Perform updates, backups, security checks, and install/configure systems and applications.
• Program, maintain, and troubleshoot the DRN, including repeater sites and power systems, ensuring optimal field coverage.
• Program, maintain, and monitor LoRa WAN infrastructure (Gateways and sensors) for optimal performance and data transmission.
• Provide essential troubleshooting, maintenance, and user support for the Earth Ranger software platform, ensuring reliable operation for conservation and security.
• Maintain accurate inventory, manage all Radio licenses, and create detailed documentation for networks and procedures.

• Network protocols (TCP/IP)
• Windows/Linux servers
• Digital Radio Programming (e.g., Motorola, Kenwood)
• LoRa WAN deployment/sensors
• Earth Ranger (familiarity is a plus)
• Problem-solving
• Communication skills
• Valid driver's license

• BA/BSc/HND
• Minimum 3 years in IT support/network administration.
• Proven skills in network protocols (TCP/IP), Windows/Linux servers, Digital Radio Programming (e.g., Motorola, Kenwood), and practical experience with LoRa WAN deployment/sensors.
• Familiarity with Earth Ranger is a plus.
• Excellent problem-solving/communication skills.
• A valid driver's license with a willingness to travel between conservancy locations.