Role Summary

Analyze, troubleshoot, and resolve application issues to ensure optimal performance.

Collaborate with developers and end-users to implement and enhance application functionality.

Gather business requirements and translate them into technical solutions.

Support system testing and application deployments.

Ensure compliance with data privacy, security, and hospital policies.

Monitor and improve application performance to support clinical and administrative operations.

Requirements

Minimum Requirements

Certification in one or more of the following (or equivalent):

• Microsoft Certified: Azure Developer Associate
• AWS Certified Developer Associate
• CompTIA Security+
• ITIL Foundation

Experience working with both front-end and back-end application technologies.

Good understanding of application development frameworks, databases, APIs, and system integrations.

Bachelor’s degree in Computer Science (an added advantage).

Prior experience in application development or support environment (an advantage).

Key Competencies

Technical Expertise: Strong understanding of application development, databases, and integrations.

Problem-Solving: Analytical thinker with keen attention to detail and ability to resolve technical issues.

Communication: Strong verbal and written communication skills, with ability to explain complex concepts clearly.

Collaboration: Ability to work with diverse stakeholders and translate business needs into technical solutions.

Adaptability: Comfortable working in a dynamic and fast-paced healthcare environment.

Proactive Approach: Self-driven and able to take initiative with minimal supervision.

• Analyze, troubleshoot, and resolve application issues to ensure optimal performance.
• Collaborate with developers and end-users to implement and enhance application functionality.
• Gather business requirements and translate them into technical solutions.
• Support system testing and application deployments.
• Ensure compliance with data privacy, security, and hospital policies.
• Monitor and improve application performance to support clinical and administrative operations.

• Application development
• Databases
• Integrations
• Problem-solving
• Analytical thinking
• Attention to detail
• Verbal communication
• Written communication
• Collaboration
• Adaptability
• Proactive approach

• Microsoft Certified: Azure Developer Associate (or equivalent)
• AWS Certified Developer Associate (or equivalent)
• CompTIA Security+ (or equivalent)
• ITIL Foundation (or equivalent)
• Experience working with both front-end and back-end application technologies.
• Good understanding of application development frameworks, databases, APIs, and system integrations.
• Bachelor’s degree in Computer Science (an added advantage).
• Prior experience in application development or support environment (an advantage).