IT Assistant - Local Hire
2025-07-16T07:40:42+00:00
Kempinski Hotels
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FULL_TIME
Nairobi
Nairobi
00100
Kenya
Hospitality, and Tourism
Computer & IT
2025-07-19T17:00:00+00:00
Kenya
8
The incumbent in this position is responsible to develop and maintain efficient systems necessary to ensure the smooth running and maintenance of the Hotel’s technical/audio-visual equipment.
To handle the running of day-to-day challenges in the scope of IT in the Hotel as per set standards, policies and procedures.
Key Responsibilities
- Solves technical and operational challenges in the scope of IT reported by users.
- Ensures database integrity and security is maintained, data storage, archiving, backup and recovery procedures are functioning correctly.
- Carry out or arrange for the carrying out of routine and emergency technical equipment maintenance, including system housekeeping and security procedures.
- Follows Kempinski code of practice as related to data and end point security and operation of computer systems with a thorough knowledge of standards of operating procedures.
- In cooperation with the IT Manager, suggests on the existing and future systems being developed or implemented.
- To assist the IT Manager in all stages of the day-to-day operation of the Hotel.
- Provide technical support to guests in banquets and all other areas including technical equipment when appropriate.
- Coordinate on equipment maintenance during the banquet and other functions to ensure smoother operation is held and to ensure that equipment is back in inventory in good state of repair.
- At least twice weekly, perform routine inspection of all maintenance operational areas and report any equipment malfunction to the IT Manager.
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
- To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
- Enforce all IT policies across the hotel.
Skills, Knowledge and Expertise
- Degree/ Diploma in a IT related course from a recognized learning institution.
- Kenyan Citizen.
- Minimum of 1 year experience in a similar capacity is preferred.
- Ability to work and communicate in a multinational environment.
- Excellent grooming skills and must be well versed in professional and personal etiquette.
- Good Communication skills.
- Out going with a positive learning attitude.
Solves technical and operational challenges in the scope of IT reported by users. Ensures database integrity and security is maintained, data storage, archiving, backup and recovery procedures are functioning correctly. Carry out or arrange for the carrying out of routine and emergency technical equipment maintenance, including system housekeeping and security procedures. Follows Kempinski code of practice as related to data and end point security and operation of computer systems with a thorough knowledge of standards of operating procedures. In cooperation with the IT Manager, suggests on the existing and future systems being developed or implemented. To assist the IT Manager in all stages of the day-to-day operation of the Hotel. Provide technical support to guests in banquets and all other areas including technical equipment when appropriate. Coordinate on equipment maintenance during the banquet and other functions to ensure smoother operation is held and to ensure that equipment is back in inventory in good state of repair. At least twice weekly, perform routine inspection of all maintenance operational areas and report any equipment malfunction to the IT Manager. Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position. To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety. Enforce all IT policies across the hotel.
Degree/ Diploma in a IT related course from a recognized learning institution. Kenyan Citizen. Minimum of 1 year experience in a similar capacity is preferred. Ability to work and communicate in a multinational environment. Excellent grooming skills and must be well versed in professional and personal etiquette. Good Communication skills. Out going with a positive learning attitude.
JOB-6877577abf7d8
Vacancy title:
IT Assistant - Local Hire
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Computer & IT]
Jobs at:
Kempinski Hotels
Deadline of this Job:
Saturday, July 19 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Wednesday, July 16 2025, Base Salary: Not Disclosed
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JOB DETAILS:
The incumbent in this position is responsible to develop and maintain efficient systems necessary to ensure the smooth running and maintenance of the Hotel’s technical/audio-visual equipment.
To handle the running of day-to-day challenges in the scope of IT in the Hotel as per set standards, policies and procedures.
Key Responsibilities
- Solves technical and operational challenges in the scope of IT reported by users.
- Ensures database integrity and security is maintained, data storage, archiving, backup and recovery procedures are functioning correctly.
- Carry out or arrange for the carrying out of routine and emergency technical equipment maintenance, including system housekeeping and security procedures.
- Follows Kempinski code of practice as related to data and end point security and operation of computer systems with a thorough knowledge of standards of operating procedures.
- In cooperation with the IT Manager, suggests on the existing and future systems being developed or implemented.
- To assist the IT Manager in all stages of the day-to-day operation of the Hotel.
- Provide technical support to guests in banquets and all other areas including technical equipment when appropriate.
- Coordinate on equipment maintenance during the banquet and other functions to ensure smoother operation is held and to ensure that equipment is back in inventory in good state of repair.
- At least twice weekly, perform routine inspection of all maintenance operational areas and report any equipment malfunction to the IT Manager.
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
- To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
- Enforce all IT policies across the hotel.
Skills, Knowledge and Expertise
- Degree/ Diploma in a IT related course from a recognized learning institution.
- Kenyan Citizen.
- Minimum of 1 year experience in a similar capacity is preferred.
- Ability to work and communicate in a multinational environment.
- Excellent grooming skills and must be well versed in professional and personal etiquette.
- Good Communication skills.
- Out going with a positive learning attitude.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
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