Inside Sales Representative - Construction/Building Materials
2026-01-24T08:06:06+00:00
Career Directions Limited (CDL)
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8906/logo/cdl.jpg
https://cdl.africa/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Human Services
Sales & Retail
2026-02-03T17:00:00+00:00
8
Job Description
Job Title: Inside Sales Representative - Construction/Building Materials
ABOUT THE ROLE
Our client seeking a highly experienced and results-driven Telesales Executive to play a critical role in revenue growth and customer retention. The ideal candidate is a polished telesales professional with strong consultative selling skills, CRM discipline, and a proven ability to close sales over the phone.
KEY RESPONSIBILITIES
Sales & Revenue Growth
✓ Conduct high-quality outbound calls to warm and cold leads, existing clients, and dormant accounts.
✓ Manage inbound inquiries, qualify leads, issue quotations, and convert opportunities into confirmed orders.
✓ Follow up consistently on quotations and pending decisions to maximize closure rates.
✓ Upsell and cross-sell products based on customer needs.
Customer Relationship Management
✓ Build and maintain long-term customer relationships through structured engagement.
✓ Handle objections, concerns, and complaints professionally and solution-oriented.
✓ Act as a trusted point of contact throughout the sales cycle.
CRM & Reporting
✓ Update all interactions, quotations, and activities accurately in the CRM.
✓ Maintain high CRM data integrity.
✓ Prepare daily, weekly, and monthly sales and activity reports.
Collaboration
✓ Work closely with sales, production, logistics, and marketing teams.
✓ Provide customer and market feedback to management.
KEY PERFORMANCE INDICATORS
✓ Lead-to-conversion rate
✓ Quotation follow-up success rate
✓ Monthly sales revenue vs target
✓ CRM compliance and data accuracy
✓ Customer retention rate
Requirements
Requirements
QUALIFICATIONS & EXPERIENCE
✓ Diploma or Degree in Sales, Marketing, Business Administration, or related field.
✓ Minimum 4–6 years proven telesales or inside sales experience.
✓ Prior experience in telesales or inside sales, preferably within the construction or building materials industry, is required.
✓ Strong CRM experience (Zoho CRM advantage).
✓ Excellent communication and persuasion skills.
✓ Highly disciplined, target-driven, and self-motivated.
Sales & Revenue Growth
✓ Conduct high-quality outbound calls to warm and cold leads, existing clients, and dormant accounts.
✓ Manage inbound inquiries, qualify leads, issue quotations, and convert opportunities into confirmed orders.
✓ Follow up consistently on quotations and pending decisions to maximize closure rates.
✓ Upsell and cross-sell products based on customer needs.
Customer Relationship Management
✓ Build and maintain long-term customer relationships through structured engagement.
✓ Handle objections, concerns, and complaints professionally and solution-oriented.
✓ Act as a trusted point of contact throughout the sales cycle.
CRM & Reporting
✓ Update all interactions, quotations, and activities accurately in the CRM.
✓ Maintain high CRM data integrity.
✓ Prepare daily, weekly, and monthly sales and activity reports.
Collaboration
✓ Work closely with sales, production, logistics, and marketing teams.
✓ Provide customer and market feedback to management.
Strong CRM experience (Zoho CRM advantage).
✓ Excellent communication and persuasion skills.
✓ Highly disciplined, target-driven, and self-motivated.
Lead-to-conversion rate
✓ Quotation follow-up success rate
✓ Monthly sales revenue vs target
✓ CRM compliance and data accuracy
✓ Customer retention rate
Requirements
Requirements
QUALIFICATIONS & EXPERIENCE
✓ Diploma or Degree in Sales, Marketing, Business Administration, or related field.
✓ Minimum 4–6 years proven telesales or inside sales experience.
JOB-69747d6e4bd9e
Vacancy title:
Inside Sales Representative - Construction/Building Materials
[Type: FULL_TIME, Industry: Human Services, Category: Sales & Retail]
Jobs at:
Career Directions Limited (CDL)
Deadline of this Job:
Tuesday, February 3 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Saturday, January 24 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Job Description
Job Title: Inside Sales Representative - Construction/Building Materials
ABOUT THE ROLE
Our client seeking a highly experienced and results-driven Telesales Executive to play a critical role in revenue growth and customer retention. The ideal candidate is a polished telesales professional with strong consultative selling skills, CRM discipline, and a proven ability to close sales over the phone.
KEY RESPONSIBILITIES
Sales & Revenue Growth
✓ Conduct high-quality outbound calls to warm and cold leads, existing clients, and dormant accounts.
✓ Manage inbound inquiries, qualify leads, issue quotations, and convert opportunities into confirmed orders.
✓ Follow up consistently on quotations and pending decisions to maximize closure rates.
✓ Upsell and cross-sell products based on customer needs.
Customer Relationship Management
✓ Build and maintain long-term customer relationships through structured engagement.
✓ Handle objections, concerns, and complaints professionally and solution-oriented.
✓ Act as a trusted point of contact throughout the sales cycle.
CRM & Reporting
✓ Update all interactions, quotations, and activities accurately in the CRM.
✓ Maintain high CRM data integrity.
✓ Prepare daily, weekly, and monthly sales and activity reports.
Collaboration
✓ Work closely with sales, production, logistics, and marketing teams.
✓ Provide customer and market feedback to management.
KEY PERFORMANCE INDICATORS
✓ Lead-to-conversion rate
✓ Quotation follow-up success rate
✓ Monthly sales revenue vs target
✓ CRM compliance and data accuracy
✓ Customer retention rate
Requirements
Requirements
QUALIFICATIONS & EXPERIENCE
✓ Diploma or Degree in Sales, Marketing, Business Administration, or related field.
✓ Minimum 4–6 years proven telesales or inside sales experience.
✓ Prior experience in telesales or inside sales, preferably within the construction or building materials industry, is required.
✓ Strong CRM experience (Zoho CRM advantage).
✓ Excellent communication and persuasion skills.
✓ Highly disciplined, target-driven, and self-motivated.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
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