The Fracht Group now consists of six independent sister holding companies providing general and specialized global logistics solutions. Fracht supports a global customer base working in countless industries. This experience helps us align to the logistical needs particular to those industries: what they ship, by what modes, and with what cargo- and delivery-...

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Internal Sales Executive

Job Type

Full Time

Qualification

BA/BSc/HND

Experience

2 - 3 years

Location

Nairobi

Job Field

Sales / Marketing / Retail / Business Development

We are seeking a proactive and detail-oriented Internal Sales Executive to support our commercial growth. This role is critical in managing client inquiries, preparing competitive quotations, and supporting pricing strategies across air, sea, and ro ad freight. The position works closely with sales, operations, and customer service teams to ensure timely, accurate, and value-driven logistics solutions.

KEY RESPONSIBILITIES

Sales Support & Client Engagement

Handle inbound sales inquiries and respond to clients promptly and professionally.

Prepare quotations and proposals in line with company pricing policies.

Maintain and strengthen relationships with existing clients through proactive follow-ups.

Pricing & Quotation Management

Develop accurate and competitive freight rates for air, sea, and road shipments.

Liaise with carriers, agents, and internal teams to obtain optimal pricing.

Log, track, and systematically follow up on all quotations issued.

Market Intelligence

Monitor competitor pricing and market trends.

Provide insights to management on rate movements and customer expectations.

Operational Coordination

Work closely with operations and customer service teams to support smooth shipment execution.

Assist in tender submissions and large project pricing exercises.

Reporting & Performance

Maintain sales, pricing, and quotation tracking reports for management review.

Monitor quotation conversion rates and identify opportunities for improvement.

Qualifications & Skills

Bachelor's degree in Business, Logistics, Supply Chain, or a related field.

Minimum of 2-3 years' experience in freight forwarding, logistics, or sales support.

Strong analytical skills with proficiency in Excel and reporting tools.

Excellent communication and negotiation skills.

High attention to detail and ability to manage multiple tasks under tight deadlines.

A proactive, client-focused team player.

Key Performance Indicators (KPIs)

Turnaround time on client inquiries and quotations.

Accuracy and competitiveness of pricing.

Quotation-to-shipment conversion rate.

Contribution to gross profit and client retention.

Quality and timeliness of reports and market intelligence shared.

Check how your CV aligns with this job

• Handle inbound sales inquiries and respond to clients promptly and professionally.
• Prepare quotations and proposals in line with company pricing policies.
• Maintain and strengthen relationships with existing clients through proactive follow-ups.
• Develop accurate and competitive freight rates for air, sea, and road shipments.
• Liaise with carriers, agents, and internal teams to obtain optimal pricing.
• Log, track, and systematically follow up on all quotations issued.
• Monitor competitor pricing and market trends.
• Provide insights to management on rate movements and customer expectations.
• Work closely with operations and customer service teams to support smooth shipment execution.
• Assist in tender submissions and large project pricing exercises.
• Maintain sales, pricing, and quotation tracking reports for management review.
• Monitor quotation conversion rates and identify opportunities for improvement.

• Strong analytical skills with proficiency in Excel and reporting tools.
• Excellent communication and negotiation skills.
• High attention to detail and ability to manage multiple tasks under tight deadlines.
• A proactive, client-focused team player.

• Bachelor's degree in Business, Logistics, Supply Chain, or a related field.
• Minimum of 2-3 years' experience in freight forwarding, logistics, or sales support.