Background

BRITES MANAGEMENT SERVICES is a leading HR consultancy firm. We are committed to providing exceptional recruitment and HR solutions to our clients. We are currently seeking to hire a motivated and detail-oriented Junior Tour Consultant to join our team. This role is ideal for an individual passionate about travel and customer service, looking to grow their career in the tourism industry.

Responsibilities

The Junior Tour Consultant will be responsible for assisting clients with travel arrangements, providing expert advice on destinations and travel packages, and ensuring a high level of customer satisfaction. Key duties include managing bookings, creating itineraries, and handling client inquiries.

Qualifications

Candidates should possess a Degree or Diploma in Tourism & Hospitality Management, Travel & Tourism, Business Administration, or a related field. Certification in Tour Operations, Travel Consultancy, or GDS systems (Amadeus, Galileo, Sabre) is an added advantage. A minimum of 5 years of experience in tour operations, travel consultancy, or a customer service role within a travel agency, tour company, or hospitality setting is required. Familiarity with GDS platforms, online booking tools, or CRM systems is preferred. The ability to manage multiple tasks, communicate effectively, and deliver high-quality client service is essential.

Additional Details

Exposure to group travel coordination, itinerary planning, or corporate travel is desirable.

• Assist clients with travel arrangements.
• Provide expert advice on destinations and travel packages.
• Ensure a high level of customer satisfaction.
• Manage bookings.
• Create itineraries.
• Handle client inquiries.
• Exposure to group travel coordination, itinerary planning or corporate travel is desirable.

• Ability to manage multiple tasks.
• Effective communication skills.
• High-quality client service delivery.
• Familiarity with GDS platforms, online booking tools, or CRM systems.

• Degree or Diploma in Tourism & Hospitality Management, Travel & Tourism, Business Administration or any related field.
• Certification in Tour Operations, Travel Consultancy or GDS systems (Amadeus, Galileo, Sabre) is an added advantage.