Lead AI Technical Solution Sales Support
2026-08-28T08:15:54+00:00
Ericsson
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https://www.ericsson.com/en/about-us/company-facts/ericsson-worldwide/kenya
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Professional Services
Sales & Retail, Computer & IT, Management, Business Operations
2026-09-08T17:00:00+00:00
8
Background information about the job or company
Lead the growth of AI business opportunities across EMEA by acting as Customer Solution Responsible (CSR), Business Development Lead, and BOS AI Program Single Point of Contact (SPOC). Drive customer engagement, solution development, AI portfolio positioning, opportunity conversion, and AI adoption initiatives across the Market Area.
The role is accountable for complex, multi-country AI opportunities, thought leadership in the AI sales domain, and for coaching and enabling teams across Customer Units (CUs).
Responsibilities or duties
- Identify, qualify, and develop AI opportunities across telecom customers in EMEA
- Lead customer discussions, workshops, and executive engagements to position Ericsson AI solutions
- Lead RFQ/RFP responses, proposal development, solution descriptions, business cases, and internal governance approvals for complex AI deals
- Build strategic relationships with Customer Units, CTO/CIO/CDO organizations, operations and network leadership, and other key stakeholders
- Own end-to-end solutioning for AI opportunities from early engagement through contract signature
- Translate customer business challenges and objectives into clear AI use cases and value propositions
- Define high-level architecture, scope, and delivery model in collaboration with Solution Architects, Service Delivery, and Product/Portfolio teams
- Secure alignment across commercial, solution, and fulfilment streams
- Ensure smooth handover to delivery and operations teams, securing continuity from sales to execution
- Champion Ericsson AI portfolio and drive internal awareness and enablement on AI offerings across EMEA
- Act as a subject matter expert on AI solutions for internal and external forums, contributing to thought leadership and best practices
- Coordinate AI opportunity funnel reporting, forecasting, and performance tracking across CUs
- Drive customer AI adoption programs, including onboarding, change management, and definition of success metrics
Qualifications or requirements
- Experience with AI/ML, data analytics, or automation solutions in telecom
- Several years of experience in telecom / ICT sales, pre-sales, or solution consulting, ideally in an operator or vendor environment
- Proven track record in selling complex technology solutions (preferably AI, analytics, automation, or software) to C-level and senior stakeholders
- Strong understanding of telecom network and operations domains (RAN, Core, Transport, IT/OSS/BSS, CX/Service Operations)
- Strong experience working in Presales or equivalent complex opportunity set-up
- Demonstrated ability to build business cases, pricing structures, and value-based proposals.
- Demonstrated ability to lead multi-disciplinary teams through complex sales cycles at regional level
- Negotiation and influence capabilities, managing trade-offs and risk in complex deals
- Identify, qualify, and develop AI opportunities across telecom customers in EMEA
- Lead customer discussions, workshops, and executive engagements to position Ericsson AI solutions
- Lead RFQ/RFP responses, proposal development, solution descriptions, business cases, and internal governance approvals for complex AI deals
- Build strategic relationships with Customer Units, CTO/CIO/CDO organizations, operations and network leadership, and other key stakeholders
- Own end-to-end solutioning for AI opportunities from early engagement through contract signature
- Translate customer business challenges and objectives into clear AI use cases and value propositions
- Define high-level architecture, scope, and delivery model in collaboration with Solution Architects, Service Delivery, and Product/Portfolio teams
- Secure alignment across commercial, solution, and fulfilment streams
- Ensure smooth handover to delivery and operations teams, securing continuity from sales to execution
- Champion Ericsson AI portfolio and drive internal awareness and enablement on AI offerings across EMEA
- Act as a subject matter expert on AI solutions for internal and external forums, contributing to thought leadership and best practices
- Coordinate AI opportunity funnel reporting, forecasting, and performance tracking across CUs
- Drive customer AI adoption programs, including onboarding, change management, and definition of success metrics
- AI/ML
- Data Analytics
- Automation Solutions
- Telecom Sales
- Pre-sales
- Solution Consulting
- Complex Technology Sales
- Telecom Network Operations
- Business Case Development
- Pricing Structures
- Value-based Proposals
- Team Leadership
- Negotiation
- Influence
- Experience with AI/ML, data analytics, or automation solutions in telecom
- Several years of experience in telecom / ICT sales, pre-sales, or solution consulting, ideally in an operator or vendor environment
- Proven track record in selling complex technology solutions (preferably AI, analytics, automation, or software) to C-level and senior stakeholders
- Strong understanding of telecom network and operations domains (RAN, Core, Transport, IT/OSS/BSS, CX/Service Operations)
- Strong experience working in Presales or equivalent complex opportunity set-up
- Demonstrated ability to build business cases, pricing structures, and value-based proposals.
- Demonstrated ability to lead multi-disciplinary teams through complex sales cycles at regional level
- Negotiation and influence capabilities, managing trade-offs and risk in complex deals
JOB-6a9143ba13df8
Vacancy title:
Lead AI Technical Solution Sales Support
[Type: FULL_TIME, Industry: Professional Services, Category: Sales & Retail, Computer & IT, Management, Business Operations]
Jobs at:
Ericsson
Deadline of this Job:
Tuesday, September 8 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Friday, August 28 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Background information about the job or company
Lead the growth of AI business opportunities across EMEA by acting as Customer Solution Responsible (CSR), Business Development Lead, and BOS AI Program Single Point of Contact (SPOC). Drive customer engagement, solution development, AI portfolio positioning, opportunity conversion, and AI adoption initiatives across the Market Area.
The role is accountable for complex, multi-country AI opportunities, thought leadership in the AI sales domain, and for coaching and enabling teams across Customer Units (CUs).
Responsibilities or duties
- Identify, qualify, and develop AI opportunities across telecom customers in EMEA
- Lead customer discussions, workshops, and executive engagements to position Ericsson AI solutions
- Lead RFQ/RFP responses, proposal development, solution descriptions, business cases, and internal governance approvals for complex AI deals
- Build strategic relationships with Customer Units, CTO/CIO/CDO organizations, operations and network leadership, and other key stakeholders
- Own end-to-end solutioning for AI opportunities from early engagement through contract signature
- Translate customer business challenges and objectives into clear AI use cases and value propositions
- Define high-level architecture, scope, and delivery model in collaboration with Solution Architects, Service Delivery, and Product/Portfolio teams
- Secure alignment across commercial, solution, and fulfilment streams
- Ensure smooth handover to delivery and operations teams, securing continuity from sales to execution
- Champion Ericsson AI portfolio and drive internal awareness and enablement on AI offerings across EMEA
- Act as a subject matter expert on AI solutions for internal and external forums, contributing to thought leadership and best practices
- Coordinate AI opportunity funnel reporting, forecasting, and performance tracking across CUs
- Drive customer AI adoption programs, including onboarding, change management, and definition of success metrics
Qualifications or requirements
- Experience with AI/ML, data analytics, or automation solutions in telecom
- Several years of experience in telecom / ICT sales, pre-sales, or solution consulting, ideally in an operator or vendor environment
- Proven track record in selling complex technology solutions (preferably AI, analytics, automation, or software) to C-level and senior stakeholders
- Strong understanding of telecom network and operations domains (RAN, Core, Transport, IT/OSS/BSS, CX/Service Operations)
- Strong experience working in Presales or equivalent complex opportunity set-up
- Demonstrated ability to build business cases, pricing structures, and value-based proposals.
- Demonstrated ability to lead multi-disciplinary teams through complex sales cycles at regional level
- Negotiation and influence capabilities, managing trade-offs and risk in complex deals
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Application Link:Click Here to Apply Now
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