Lead Customer Service Agent job at Jambojet
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Lead Customer Service Agent
2026-06-11T10:20:47+00:00
Jambojet
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8118/logo/jam.png
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Hospitality, and Tourism
Customer Service, Transportation & Logistics, Management
KES
MONTH
2024-06-24T17:00:00+00:00
8

Background information about the job or company (e.g., role context, company overview)

Jambojet, a brand of Kenya Airways, is Kenya's first low-cost airline. Operating from Jomo Kenyatta International Airport in Nairobi, Jambojet has set to revolutionize the way you travel by opening up the skies for all to fly for less. We aim to provide affordable air travel because flying really is for everyone.

Responsibilities or duties

In this role, you will drive exceptional service delivery, manage aircraft turnaround activities, and uphold strict safety and security standards during operations.

Qualifications or requirements (e.g., education, skills)

The ideal candidate holds a minimum of a Diploma in Hospitality or a related field, possesses proven customer service experience with demonstrated team leadership capabilities, and holds relevant customer service certifications.

Experience needed

Proven customer service experience with demonstrated team leadership capabilities.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Apply by 24th June and join a team that is synonymous with Safety, customer centricity, and operational excellence.

  • Drive exceptional service delivery
  • Manage aircraft turnaround activities
  • Uphold strict safety and security standards during operations
  • Customer service experience
  • Team leadership capabilities
  • Customer service certifications
  • Diploma in Hospitality or a related field
  • Proven customer service experience
  • Demonstrated team leadership capabilities
  • Relevant customer service certifications
associate degree
12
JOB-6a2a8bff4e096

Vacancy title:
Lead Customer Service Agent

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Customer Service, Transportation & Logistics, Management]

Jobs at:
Jambojet

Deadline of this Job:
Monday, June 24 2024

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Thursday, June 11 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Background information about the job or company (e.g., role context, company overview)

Jambojet, a brand of Kenya Airways, is Kenya's first low-cost airline. Operating from Jomo Kenyatta International Airport in Nairobi, Jambojet has set to revolutionize the way you travel by opening up the skies for all to fly for less. We aim to provide affordable air travel because flying really is for everyone.

Responsibilities or duties

In this role, you will drive exceptional service delivery, manage aircraft turnaround activities, and uphold strict safety and security standards during operations.

Qualifications or requirements (e.g., education, skills)

The ideal candidate holds a minimum of a Diploma in Hospitality or a related field, possesses proven customer service experience with demonstrated team leadership capabilities, and holds relevant customer service certifications.

Experience needed

Proven customer service experience with demonstrated team leadership capabilities.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Apply by 24th June and join a team that is synonymous with Safety, customer centricity, and operational excellence.

Work Hours: 8

Experience in Months: 12

Level of Education: associate degree

Job application procedure

Apply by 24th June and join a team that is synonymous with Safety, customer centricity, and operational excellence.

Application Link: Click Here to Apply Now

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Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: Monday, June 24 2024
Duty Station: Nairobi | Nairobi
Posted: 11-06-2026
No of Jobs: 1
Start Publishing: 11-06-2026
Stop Publishing (Put date of 2030): 10-10-2076
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