Background

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn't stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure and connected future.

Role Context

The primary responsibility of the Learner Cybersecurity is to work closely with the TS Systems Integration team to action configurations, installations and attend to break/fix events that are deemed less complex in nature. This role works towards associate level certification, whilst at the same time developing business knowledge to action configurations, installations and attend to break/fix events that are deemed less complex in nature.

Key Responsibilities:

• Learns the ability to start 'owning' portions of an installation, break/fix incidents, and problem management during project lifecycle.
• Functions jointly with the Implementation Engineering team to meet client requirements.
• Action configurations and installations.
• Attend to break/fix events during project lifecycle.
• Provides support and work alongside other ream members.
• Performs any other related task as required.

Knowledge and Attributes:

• Basic understanding and appreciation of technical design principles.
• Ability to develop an understanding of fundamental project and administration processes.
• Displays a strong learning orientation.
• Good verbal communication skills.
• Demonstrate a client service orientation.
• Hands-on proactive in approach.
• The ability to work overtime when required.
• Knowledge on security concepts and application of those concepts.
• Knowledge of cloud services on at least one of the following providers - AWS, Azure, GCP.
• Understanding of Networking Fundamentals
• Understanding of Application Design concepts
• Understanding project fundamentals which are demonstrated in the execution of installations and other assignments.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Network Security and other Cybersecurity certifications will be an added advantage
• 6-12 months working experience will be an added advantage

Required experience:

• Entry level experience in Security technologies.
• Entry Level experience in technical support to clients.
• Entry Level experience in handling security incidents end to end.
• Entry Level experience in configuring/managing security controls, such as Firewall, SIEM, NAC, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools.
• Track record of delivering on-time and on-target.
• Track record of taking ownership in projects and incident handling.

• Learns the ability to start 'owning' portions of an installation, break/fix incidents, and problem management during project lifecycle.
• Functions jointly with the Implementation Engineering team to meet client requirements.
• Action configurations and installations.
• Attend to break/fix events during project lifecycle.
• Provides support and work alongside other ream members.
• Performs any other related task as required.

• Basic understanding and appreciation of technical design principles.
• Ability to develop an understanding of fundamental project and administration processes.
• Displays a strong learning orientation.
• Good verbal communication skills.
• Demonstrate a client service orientation.
• Hands-on proactive in approach.
• Knowledge on security concepts and application of those concepts.
• Knowledge of cloud services on at least one of the following providers - AWS, Azure, GCP.
• Understanding of Networking Fundamentals
• Understanding of Application Design concepts
• Understanding project fundamentals which are demonstrated in the execution of installations and other assignments.
• Entry level experience in Security technologies.
• Entry Level experience in technical support to clients.
• Entry Level experience in handling security incidents end to end.
• Entry Level experience in configuring/managing security controls, such as Firewall, SIEM, NAC, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools.
• Track record of delivering on-time and on-target.
• Track record of taking ownership in projects and incident handling.

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Network Security and other Cybersecurity certifications will be an added advantage
• 6-12 months working experience will be an added advantage