About us

As the home of iconic brands such as Baileys, Guinness, Smirnoff, and Johnnie Walker, at Diageo we source, produce and deliver 6.5 billion litres of world-leading products every year across 180 markets globally. Because of this huge undertaking, we rely on highly advanced systems as well as the very best talent to make sure our businesses continue to run smoothly.

To give you some idea of the scale of our operation, over half of our 30,000 employees work in our supply chains. We have teams in over 100 sites across more than 30 countries, but what matters is that wherever you work, you’re part of a diverse, inclusive team where there are opportunities for everyone.

Whether you work in planning, logistics, technical teams or manufacturing, you’ll be part of an innovative, dynamic organization. We set ourselves the highest standards, and our practices have earned us international recognition.

And it’s people with energy, dedication and problem-solving skills who’ll help us get even better. In return, we offer a world of opportunities for you to explore, to shape and progress your career.

Purpose of the role

The Logistics Continuous Improvement Manager is responsible for driving operational excellence across logistics operations and third-party partners within the supply chain network. The role ensures strong governance, performance management and continuous improvement across Inbound, warehousing and transport operations, delivering sustainable improvements in cost, service, safety and compliance.

The position plays a critical role in optimizing logistics performance, strengthening supplier accountability and leading productivity initiatives that support business growth, market competitiveness and supply chain resilience.

Key Accountabilities: Transport Management, 3PL Partnering & Warehouse Management.

Key stakeholders: Supply Chain Director, Market Supply Chain Team, Procurement, IMC, Customers, Suppliers.

Logistics Performance and Governance

• Lead the logistics performance management framework across 3PL partners, embedding structured supplier scorecards, governance routines and performance reviews.
• Ensure operational controls, compliance standards and SOP adherence are fully implemented across logistics operations.
• Drive accountability for service performance, operational efficiency and continuous improvement across logistics partners.

Cost and Productivity Delivery

• Lead the logistics productivity portfolio to deliver significant cost efficiencies across warehousing and transport operations.
• Identify and execute improvement opportunities that deliver logistics cost reductions while maintaining or improving service levels.
• Manage commercial optimization initiatives including warehouse rate card reviews, supplier productivity improvements and cost per case performance.

Operational Excellence

• Drive operational excellence initiatives including warehouse mechanization, transport network optimization and logistics capability development.
• Utilize data analytics and performance dashboards to monitor KPIs and identify improvement opportunities.
• Partner closely with procurement, planning and commercial teams to support logistics sourcing strategies and operational improvements.

Strategic Supply Chain Projects

• Lead major logistics transformation initiatives including warehouse expansions, logistics network redesign and operational capability upgrades.
• Ensure strong project governance, stakeholder alignment and successful delivery of cost, service and productivity improvements.

Excellence in Supply Chain:

• Deliver sustained logistics productivity improvements and multi-million annual cost savings across the supply chain network.
• Optimize logistics cost per case while improving customer service performance and fulfillment reliability.
• Improve logistics partner performance through structured governance and continuous improvement programs.
• Embed strong operational controls and compliance frameworks across logistics operations.
• Deliver large-scale logistics transformation initiatives including 3PL contractual transformations, infrastructure expansion, network redesign and operations optimization.

Qualifications and Experience Required:

Qualifications:

• Bachelor’s degree in Supply Chain & Procurement / Commerce / Planning / Economics or similar field.
• APICS and any other Logistics professional qualifications

Experience:

• 7 - 10 years Supply Chain/Logistics experience at Senior Management level, preferably in an FMCG environment.
• Extensive exposure to cross-functional coordination/ planning & customer service necessary.
• Significant experience in logistics, supply chain operations or supplier performance management within an FMCG or fast-paced operational environment.
• Proven track record of delivering cost savings, operational improvements and productivity initiatives across warehousing and transport operations.
• Experience managing third-party logistics providers (3PLs) and supplier performance governance frameworks.
• Demonstrated experience leading cross-functional improvement projects and supply chain transformation initiatives.
• Strong analytical and problem-solving capability with experience using data to drive performance improvements.
• Strong stakeholder management and influencing skills with the ability to work effectively across internal teams and external partners.
• Commercial awareness with experience managing productivity targets, logistics cost performance and supplier contracts.
• Excellent communication and presentation skills with the ability to translate data insights into actionable improvement plans.

• Lead the logistics performance management framework across 3PL partners, embedding structured supplier scorecards, governance routines and performance reviews.
• Ensure operational controls, compliance standards and SOP adherence are fully implemented across logistics operations.
• Drive accountability for service performance, operational efficiency and continuous improvement across logistics partners.
• Lead the logistics productivity portfolio to deliver significant cost efficiencies across warehousing and transport operations.
• Identify and execute improvement opportunities that deliver logistics cost reductions while maintaining or improving service levels.
• Manage commercial optimization initiatives including warehouse rate card reviews, supplier productivity improvements and cost per case performance.
• Drive operational excellence initiatives including warehouse mechanization, transport network optimization and logistics capability development.
• Utilize data analytics and performance dashboards to monitor KPIs and identify improvement opportunities.
• Partner closely with procurement, planning and commercial teams to support logistics sourcing strategies and operational improvements.
• Lead major logistics transformation initiatives including warehouse expansions, logistics network redesign and operational capability upgrades.
• Ensure strong project governance, stakeholder alignment and successful delivery of cost, service and productivity improvements.
• Deliver sustained logistics productivity improvements and multi-million annual cost savings across the supply chain network.
• Optimize logistics cost per case while improving customer service performance and fulfillment reliability.
• Improve logistics partner performance through structured governance and continuous improvement programs.
• Embed strong operational controls and compliance frameworks across logistics operations.
• Deliver large-scale logistics transformation initiatives including 3PL contractual transformations, infrastructure expansion, network redesign and operations optimization.

• Strong analytical and problem-solving capability
• Strong stakeholder management and influencing skills
• Commercial awareness
• Excellent communication and presentation skills

• Bachelor’s degree in Supply Chain & Procurement / Commerce / Planning / Economics or similar field.
• APICS and any other Logistics professional qualifications