Our client, DIB Bank Kenya Limited a subsidiary of Dubai Islamic Bank PJSC, seek to hire Manager, IT Governance & Policies. The successful candidate will be responsible for developing, implementing, and overseeing IT governance frameworks, policies, and standards to ensure that IT operations are fully aligned with business strategy, regulatory obligations, and international best practices. The role ensures effective governance of IT processes, continuous compliance with IT policies, and ongoing improvement in IT service delivery.

Job Responsibilities

IT Governance Frameworks

Develop, implement, and maintain comprehensive IT governance frameworks (e.g., COBIT, ITIL, ISO 27001/20000).

Standardize and document IT processes to ensure they are auditable and aligned with organizational goals.

Coordinate IT governance maturity assessments and continuous improvement programs.

Policy Development & Compliance

Draft, review, and enforce IT-related policies, standards, and procedures (including IT Security, Data Management, and Change Management Policies).

Ensure compliance with relevant regulatory and statutory requirements such as CBK ICT Guidelines, the Data Protection Act 2019, and ISO standards.

Conduct periodic policy reviews to address emerging risks, technological advancements, and regulatory changes.

Monitor adherence to IT policies across departments and business units.

Risk & Audit Engagement

Support both internal and external IT audits through documentation and evidence of governance and compliance.

Coordinate the closure of audit findings related to IT governance and policies.

Collaborate with IT Risk, Compliance, and Audit teams to identify and mitigate governance gaps.

Change & Compliance Monitoring

Oversee adherence to IT change management processes to minimize risks and operational disruptions.

Ensure governance mechanisms are in place for IT procurement, vendor management, and system development.

Evaluate IT projects and initiatives to ensure proper governance documentation and approvals.

Stakeholder Engagement

Serve as the primary liaison with business units, regulators, and auditors on IT governance and policy matters.

Provide training and awareness programs to promote understanding and compliance with IT policies.

Prepare periodic reports and presentations to senior management and Board committees on IT governance posture and performance.

Continuous Improvement

Benchmark IT governance practices against industry standards and recommend enhancements.

Drive automation of IT compliance monitoring and reporting processes.

Foster a culture of accountability, compliance, and continuous service improvement within the IT function.

Other Requirements

Qualifications & Experience

Bachelor’s degree in Information Technology, Computer Science, or a related field.

A Master’s degree in IT Governance, Risk Management, or Business Administration is an added advantage.

Professional certifications such as COBIT, ITIL, ISO 27001 Lead Implementer/Auditor, CISA, or CGEIT are highly desirable.

Minimum of 7 years’ experience in IT, with at least 3 years in IT governance, risk, or compliance management.

Strong understanding of CBK ICT Guidelines, the Data Protection Act (2019), and global IT governance frameworks.

Key Skills & Competencies

In-depth knowledge of IT governance and compliance frameworks.

Exceptional policy development, documentation, and analytical skills.

Strong regulatory and audit engagement capabilities.

Excellent communication, presentation, and stakeholder management skills.

Ability to align governance and business objectives effectively.

High levels of integrity, accountability, and results orientation.

• Develop, implement, and maintain comprehensive IT governance frameworks (e.g., COBIT, ITIL, ISO 27001/20000)
• Standardize and document IT processes to ensure they are auditable and aligned with organizational goals
• Coordinate IT governance maturity assessments and continuous improvement programs
• Draft, review, and enforce IT-related policies, standards, and procedures (including IT Security, Data Management, and Change Management Policies)
• Ensure compliance with relevant regulatory and statutory requirements such as CBK ICT Guidelines, the Data Protection Act 2019, and ISO standards
• Conduct periodic policy reviews to address emerging risks, technological advancements, and regulatory changes
• Monitor adherence to IT policies across departments and business units
• Support both internal and external IT audits through documentation and evidence of governance and compliance
• Coordinate the closure of audit findings related to IT governance and policies
• Collaborate with IT Risk, Compliance, and Audit teams to identify and mitigate governance gaps
• Oversee adherence to IT change management processes to minimize risks and operational disruptions
• Ensure governance mechanisms are in place for IT procurement, vendor management, and system development
• Evaluate IT projects and initiatives to ensure proper governance documentation and approvals
• Serve as the primary liaison with business units, regulators, and auditors on IT governance and policy matters
• Provide training and awareness programs to promote understanding and compliance with IT policies
• Prepare periodic reports and presentations to senior management and Board committees on IT governance posture and performance
• Benchmark IT governance practices against industry standards and recommend enhancements
• Drive automation of IT compliance monitoring and reporting processes
• Foster a culture of accountability, compliance, and continuous service improvement within the IT function

• In-depth knowledge of IT governance and compliance frameworks
• Exceptional policy development, documentation, and analytical skills
• Strong regulatory and audit engagement capabilities
• Excellent communication, presentation, and stakeholder management skills
• Ability to align governance and business objectives effectively
• High levels of integrity, accountability, and results orientation

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• A Master’s degree in IT Governance, Risk Management, or Business Administration is an added advantage
• Professional certifications such as COBIT, ITIL, ISO 27001 Lead Implementer/Auditor, CISA, or CGEIT are highly desirable
• Minimum of 7 years’ experience in IT, with at least 3 years in IT governance, risk, or compliance management
• Strong understanding of CBK ICT Guidelines, the Data Protection Act (2019), and global IT governance frameworks