Background information about the job or company (e.g., role context, company overview)

With over one hundred and thirty branches in Kenya, Tanzania, Uganda, and Burundi, some of which are 24/7 digital branches, DTB is committed to enabling people to advance with confidence and success. The Bank’s heritage and values are articulated in its brand promise, Achieve More, and brought to life through an engaged diverse workforce.

Role Purpose:

As the Bank continues to advance its product innovation agenda and strengthen its market presence, we are delighted to announce an exciting opportunity for a Product Manager to join our team.

In this role, you will take charge of the end-to-end product lifecycle, from uncovering opportunities and shaping customer needs to delivering innovative solutions that drive growth. Success will require balancing strategic vision with hands‑on execution, ensuring products not only meet market demands but also comply with regulatory standards and deliver outstanding customer experiences. Beyond product delivery, you will champion cross-team collaboration, secure executive sponsorship, and provide leadership through staff training and mentorship.

Qualifications or requirements (e.g., education, skills)

A university degree in Information Technology, Business Administration, or a related discipline, providing a strong foundation in Product design, development and core business management principles.

Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing

Experience needed

At least 5 years’ work experience, 3 of which should have been in a similar capacity with a proven track record.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Key Competencies

• Demonstrates the ability to manage multiple and sometimes competing priorities effectively, while maintaining a strong focus on delivering high-quality results
• Able to work independently and manage both short-term deliverable and longer-term objectives in a dynamic work environment
• A logical and solution-oriented thinker with a practical approach to problem-solving and delivering outcomes
• Clear and professional communication skills, with a good command of both spoken and written English
• Proficient in standard computer applications, with the ability to prepare clear, well-structured reports and presentations

• Manage product lifecycle including opportunity assessment, feature development, roadmap execution, and continuous improvement.
• Conduct market and customer research to identify needs, validate product viability, and act as the voice of the customer.
• Drive business oversight through competitive analysis, pricing strategies, financial modeling, and ensuring compliance with regulations and standards.
• Champion innovation by leading initiatives and optimizing existing products to deliver impact.
• Collaborate cross-functionally with internal control units, engineering, design, marketing, and other teams to define customer segments, prioritize initiatives, and deliver impactful solutions.
• Lead teams by securing executive sponsorship, training staff, and fostering continuous learning to build high-performing teams.

• Product Management
• Engineering
• UX/UI
• Sales
• Customer Support
• Finance
• Marketing
• Market research
• Customer research
• Competitive analysis
• Pricing strategies
• Financial modeling
• Cross-functional collaboration
• Team leadership
• Staff training
• Mentorship
• Problem-solving
• Communication skills
• Report writing
• Presentation skills

• University degree in Information Technology, Business Administration, or a related discipline.
• At least 5 years’ work experience.
• 3 years of experience in a similar capacity with a proven track record.
• Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing.