Micro-Credit Analyst (Field Officer)
2025-07-17T09:25:46+00:00
Shining Hope For Communities
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https://www.shofco.org/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Hospitality, and Tourism
Accounting & Finance
2025-07-27T17:00:00+00:00
Kenya
8
Reporting to the Micro-Credit Officer, the individual will be responsible for the recruitment of new customers, groups, managing existing business clientele, maintaining a quality loan portfolio, and cross selling the Sacco products. This role is focused to recruit, maintain, and grow the MSME and groups financing portfolio at the Sacco.
Key Responsibilities
- Receive loan forms from members and register all loan applications for further processing and appraising of business loan applications.
- Support members and other stakeholders on general inquiries on loans.
- Providing member support during loan applications.
- Offer members with alternative solution if they cannot qualify for the applied loan category or levels.
- Verify applicant’s business information and assess ability to repay loans.
- Authenticate documentation presented for all loan applications and ensure completeness and compliance with the credit policy
- Field visits to validate applicants business/household information and their physical locations
- Accurate field visits report to support business/group loan applications
- Ensure all applicants are advised on fate of applications promptly
- Keep the SLAs for the appraisals on loans
- Advise members on use of securities (Collateralization of high-risk accounts)
- Generate CRB reports for loan applications, review and advise applicants as appropriate.
- Manage Guarantor/collateral substitution
- Enhance customer relations and provide excellent customer experiences in Credit operations
- Advise Micro-Credit Officer on demand for loans.
- Implement Aggressively strategies to collect loan repayments from customers and groups
- Monitor and follow-up collections for loans in default
- Strictly adhere to the sacco operating policies and procedures in all dealings
- Adhere to general regulatory procedures including AML as it pertains to “know your customer.”
- Any other duty assigned by the management from time to time.
Essential Skills and Key Attributes
- Familiar with Sacco laws and regulations
- A person of integrity, team player with effective communication skills
- Sound judgement and decision-making ability on lending across all sectors
- Excellent in analytical, interpersonal and team management skills
- Experience in working with targets and tight deadlines with minimal supervision
- Experience with managing group lending and business loans
Qualifications and Experience
- Business-Related Degree from a recognized university or a Diploma in Accounting/Finance/Co-operatives Management or
- CPA IV or Credit Management Certification
- A minimum of 3 years’ experience in a busy financial institution
- Experience in a micro-finance environment is desirable
Receive loan forms from members and register all loan applications for further processing and appraising of business loan applications. Support members and other stakeholders on general inquiries on loans. Providing member support during loan applications. Offer members with alternative solution if they cannot qualify for the applied loan category or levels. Verify applicant’s business information and assess ability to repay loans. Authenticate documentation presented for all loan applications and ensure completeness and compliance with the credit policy Field visits to validate applicants business/household information and their physical locations Accurate field visits report to support business/group loan applications Ensure all applicants are advised on fate of applications promptly Keep the SLAs for the appraisals on loans Advise members on use of securities (Collateralization of high-risk accounts) Generate CRB reports for loan applications, review and advise applicants as appropriate. Manage Guarantor/collateral substitution Enhance customer relations and provide excellent customer experiences in Credit operations Advise Micro-Credit Officer on demand for loans. Implement Aggressively strategies to collect loan repayments from customers and groups Monitor and follow-up collections for loans in default Strictly adhere to the sacco operating policies and procedures in all dealings Adhere to general regulatory procedures including AML as it pertains to “know your customer.” Any other duty assigned by the management from time to time.
Business-Related Degree from a recognized university or a Diploma in Accounting/Finance/Co-operatives Management or CPA IV or Credit Management Certification A minimum of 3 years’ experience in a busy financial institution Experience in a micro-finance environment is desirable
JOB-6878c19a6629b
Vacancy title:
Micro-Credit Analyst (Field Officer)
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Accounting & Finance]
Jobs at:
Shining Hope For Communities
Deadline of this Job:
Sunday, July 27 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Thursday, July 17 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Reporting to the Micro-Credit Officer, the individual will be responsible for the recruitment of new customers, groups, managing existing business clientele, maintaining a quality loan portfolio, and cross selling the Sacco products. This role is focused to recruit, maintain, and grow the MSME and groups financing portfolio at the Sacco.
Key Responsibilities
- Receive loan forms from members and register all loan applications for further processing and appraising of business loan applications.
- Support members and other stakeholders on general inquiries on loans.
- Providing member support during loan applications.
- Offer members with alternative solution if they cannot qualify for the applied loan category or levels.
- Verify applicant’s business information and assess ability to repay loans.
- Authenticate documentation presented for all loan applications and ensure completeness and compliance with the credit policy
- Field visits to validate applicants business/household information and their physical locations
- Accurate field visits report to support business/group loan applications
- Ensure all applicants are advised on fate of applications promptly
- Keep the SLAs for the appraisals on loans
- Advise members on use of securities (Collateralization of high-risk accounts)
- Generate CRB reports for loan applications, review and advise applicants as appropriate.
- Manage Guarantor/collateral substitution
- Enhance customer relations and provide excellent customer experiences in Credit operations
- Advise Micro-Credit Officer on demand for loans.
- Implement Aggressively strategies to collect loan repayments from customers and groups
- Monitor and follow-up collections for loans in default
- Strictly adhere to the sacco operating policies and procedures in all dealings
- Adhere to general regulatory procedures including AML as it pertains to “know your customer.”
- Any other duty assigned by the management from time to time.
Essential Skills and Key Attributes
- Familiar with Sacco laws and regulations
- A person of integrity, team player with effective communication skills
- Sound judgement and decision-making ability on lending across all sectors
- Excellent in analytical, interpersonal and team management skills
- Experience in working with targets and tight deadlines with minimal supervision
- Experience with managing group lending and business loans
Qualifications and Experience
- Business-Related Degree from a recognized university or a Diploma in Accounting/Finance/Co-operatives Management or
- CPA IV or Credit Management Certification
- A minimum of 3 years’ experience in a busy financial institution
- Experience in a micro-finance environment is desirable
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
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