Vacancy title:
Network Operations Executive

[Type: FULL_TIME, Industry: Engineering Services, Category: Installation, Maintenance & Repair, Transportation & Logistics, Computer & IT]

Jobs at:
Sun Mobility

Deadline of this Job:
Friday, August 21 2026

Duty Station:
Mombasa | Mombasa

Summary
Date Posted: Thursday, August 13 2026, Base Salary: Not Disclosed

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JOB DETAILS:

NETWORK OPERATIONS EXECUTIVE

1 Opening | Mombasa

Job Summary

The Network Operations Executive will coordinate and monitor day-to-day network operations, ensuring that operational activities run efficiently and that issues affecting customers, vehicles, energy infrastructure, or field teams are resolved promptly.

Key Responsibilities

• Monitor daily network operations and identify operational issues.
• Coordinate field teams and support timely resolution of incidents.
• Monitor the availability and performance of network assets.
• Track operational incidents and ensure they are properly recorded and resolved.
• Coordinate with technicians, electricians, riders, and other field teams.
• Monitor service levels and operational performance.
• Prepare daily and periodic operational reports.
• Identify recurring operational problems and recommend improvements.
• Escalate critical incidents to the appropriate management team.
• Maintain accurate operational records and documentation.
• Support implementation of operational procedures and standards.
• Ensure customer and field-service issues are addressed promptly.
• Work with other departments to improve network efficiency and reliability.

Requirements

• Diploma or Bachelor's degree in Business Administration, Operations Management, Logistics, Engineering, or a related field.
• Experience in operations, logistics, fleet management, network operations, or a similar environment is an advantage.
• Strong analytical and problem-solving skills.
• Good communication and coordination abilities.
• Good computer and reporting skills.
• Ability to work under pressure and manage multiple priorities.
• Strong attention to detail and organisational skills.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

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