Tana is a career launchpad for tech-savvy Kenyan youth. We believe that borders shouldn't constrain talent, and our mission is to create global opportunities for you to earn, learn, and build the future!

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Network Security Sales Engineer

Job Type

Full Time

Qualification

BA/BSc/HND

Experience

2 years

Location

Nairobi

Job Field

ICT / Computer

Responsibilities:

• Install and configure network security software for proof-of-concept and customer deployments.
• Support customer implementations across cloud and on-premise environments.
• Manage and maintain demo environments to ensure they remain stable, up to date, and aligned with current product capabilities.
• Lead technical onboarding activities and guide customers through setup and early product adoption.
• Participate in remote customer calls to understand technical requirements, advise on deployment approaches, and troubleshoot issues.
• Investigate and resolve technical problems through debugging, log analysis, and collaboration with internal teams.
• Work closely with Sales, Product Management, Delivery, and Engineering teams to ensure successful customer outcomes.

Requirements:

• 2+ years of hands-on experience managing networks, with a focus on network security.
• Professional experience in a customer-facing sales, customer success or account management role, working directly with customers or clients.
• Strong understanding of networking fundamentals, including: TCP/IP, HTTP/HTTPS, Browser-server communication, Routing and firewall concepts, Security policies.
• Hands-on experience working with firewall technologies and security policies from vendors such as Cisco, Fortinet, Palo Alto, or Check Point.
• CCNA or equivalent networking/security certification strongly preferred (e.g. CompTIA Network+, CompTIA Security+, Huawei HCIA, Juniper JNCIA, or similar).
• Ability to learn quickly, take initiative, and manage technical discussions professionally.

Nice to haves:

• Linux experience (e.g., able to spin up and configure a Linux server from scratch, set date/time and networking, install and manage packages, do basic disk configuration and administration)
• Experience with at least one cloud platform (AWS, Azure, or GCP)
• Familiarity with Docker and Kubernetes fundamentals

• Install and configure network security software for proof-of-concept and customer deployments.
• Support customer implementations across cloud and on-premise environments.
• Manage and maintain demo environments to ensure they remain stable, up to date, and aligned with current product capabilities.
• Lead technical onboarding activities and guide customers through setup and early product adoption.
• Participate in remote customer calls to understand technical requirements, advise on deployment approaches, and troubleshoot issues.
• Investigate and resolve technical problems through debugging, log analysis, and collaboration with internal teams.
• Work closely with Sales, Product Management, Delivery, and Engineering teams to ensure successful customer outcomes.

• Strong understanding of networking fundamentals, including: TCP/IP, HTTP/HTTPS, Browser-server communication, Routing and firewall concepts, Security policies.
• Hands-on experience working with firewall technologies and security policies from vendors such as Cisco, Fortinet, Palo Alto, or Check Point.
• Ability to learn quickly, take initiative, and manage technical discussions professionally.
• Linux experience (e.g., able to spin up and configure a Linux server from scratch, set date/time and networking, install and manage packages, do basic disk configuration and administration)
• Experience with at least one cloud platform (AWS, Azure, or GCP)
• Familiarity with Docker and Kubernetes fundamentals

• BA/BSc/HND
• CCNA or equivalent networking/security certification strongly preferred (e.g. CompTIA Network+, CompTIA Security+, Huawei HCIA, Juniper JNCIA, or similar).