Vacancy title:
Non-revenue Water Assistant Officer

[Type: FULL_TIME, Industry: Utilities, Category: Science & Engineering]

Jobs at:
Nyandarua Water & Sanitation Company

Deadline of this Job:
Friday, July 25 2025

Duty Station:
Kenya | Nyandarua | Kenya

Summary
Date Posted: Thursday, July 10 2025, Base Salary: Not Disclosed

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JOB DETAILS:

• To support the identification, reduction, and control of Non-Revenue Water (NRW) by conducting field inspections, leak detection, data analysis, meter verification, and monitoring illegal connections.

Key Responsibilities/ Duties /Tasks: -

• Assist in the implementation of NRW reduction strategies and action plans.
• Conduct routine patrols to identify leaks, bursts, and illegal water connections.
• Support active leak detection using basic tools or acoustic devices.
• Participate in district metered area (DMA) analysis, including flow and pressure monitoring.
• Verify meter readings, check for faulty or bypassed meters, and report anomalies.
• Assist in customer meter audits and data verification exercises.
• Collaborate with meter readers and plumbers to resolve discrepancies in water use or meter performance.
• Maintain updated records of leakages, illegal connections, meter issues, and interventions made.
• Educate customers on proper water use and legal service connections.
• Support enforcement actions such as disconnection of illegal users or tampered meters.
• Monitor water losses at production and distribution points.
• Assist in GIS mapping or GPS tagging of infrastructure related to NRW control.
• Prepare daily or weekly reports on field findings, water loss trends, and recommended actions.
• Ensure the proper use and care of NRW tools, equipment, and protective gear.
• Participate in community awareness campaigns on reducing wastage and illegal use of water.

Job Requirements

• Diploma in Water Engineering, Plumbing, Environmental Science, or a related technical field with at least 2 years’ experience.
• Basic training in Non-Revenue Water management, leak detection, or water audit is an added advantage.
• Computer literacy (MS Excel, Word, or data collection apps).
• Familiarity with GIS, GPS tools, or flow/pressure monitoring equipment is desirable.
• Motorbike riding license (if required for field mobility) is an added advantage.
• Basic understanding of water supply systems and NRW components.
• Field investigation and reporting skills.
• Ability to detect and report leaks, bursts, or meter tampering.
• Keen attention to detail when inspecting pipelines, meters, and connections.
• Problem-solving skills and ability to analyse simple data.
• Good communication and teamwork abilities.
• Integrity, accountability, and discretion when handling sensitive customer information.
• Familiarity with rural terrain and ability to work under minimal supervision.
• Physical fitness for fieldwork in all weather conditions.
• Willingness to work odd hours, including during emergencies or night patrol
• Have good interpersonal relations and communication skills
• Shortlisted candidate must satisfy the requirements of chapter six of the constitution of Kenya on Leadership and integrity through provision of; -
  • Current certificate of good conduct from Directorate of Criminal Investigation Department.
  • Current Tax compliance certificate from Kenya Revenue Authority.
  • A clean and current report from an approved credit reference Bureau (CRB).
  • Clearance from the Ethics and Anti-Corruption Commission (EACC).
  • Clearance Certificate from Higher Education Loans Board (HELB).

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

TERMS OF EMPLOYMENT

• The appointment will be for a fixed contract term of 3 YEARS renewable subject to satisfactory performance evidenced by continuous achievement of performance targets.

APPLICATION INSTRUCTIONS

• Application packages in a sealed envelope which include a cover letter, detailed CV and certified copies of certificates and testimonials should be sent by post or courier to: -

The Managing Director
Nyandarua Water and Sanitation Company,
P.O. Box 164- 20300,
Nyahururu.

In addition to the Hard copy of the application, a soft copy should be sent to recruitment@nyandaruawater.co.ke before the expiry of the closing date (25 TH July 2025, 17:00 Hours) with the VACANCY NUMBER as the email subject.
Note:

• The Vacancy number should be clearly marked on the left top corner of the outer envelope of the application package.
• Only shortlisted candidates will be contacted.
• Canvassing in any way will lead to automatic disqualification.
• Include your current gross remuneration on the cover letter.

CLOSING DATE: (25 TH July 2025, 17:00 Hours)

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