Background information about the job or company (e.g., role context, company overview)

Penda Health is an award-winning startup company that is transforming healthcare in East Africa by building a chain of outpatient health clinics that offer evidence-based medical care and unparalleled member experience at surprisingly affordable rates. Penda is ranked the Best Health Care Firm to work for in Kenya and the #26 Best company to work in Kenya...

Role Summary:

Nursing Officer at Penda ensures the best quality of service and excellent patient experience through standardized patient triaging, management of emergencies, best MCH/FP services as well as other out-patient procedures.

Responsibilities or duties

• Provide comprehensive and high-quality clinical services. This includes initial assessment of patients, triaging, MCH/FP and nursing procedures as well as administering IV or IM medications using nursing best practice.
• Ensure the Medical Centre is always ready and well stocked with supplies and equipment, including well-packed clean and sterile items to attend to general and emergency cases.
• Be an Infection Prevention and Control Champion by implementing IPC best practices and Penda Health’s IPC protocols
• Accurately and comprehensively record patient data in Penda’s electronic medical record in real-time.
• Complete the necessary MoH reporting requirements and ensure timely and accurate submission.
• Provide quality patient education and excellent patient experience to all clients.
• Embrace, learn and develop in an evidence-based medical system in line with Penda’s developed protocols.
• Participate in continuous professional development to stay current with advances in medical practices and technology.
• Work with the nurse officer in-charge and/or branch manager to identify areas for process improvement and implementation of best practices (continuous improvement) to enhance overall clinical/nursing operations.
• You may be assigned additional tasks within the medical center by the branch manager or nursing officer in-charge.
• Be a great teammate and go above and beyond by actually making sure your teammates love their work. Work well with other colleagues and go above and beyond what is expected from you.
• Adhere to all ethical and legal standards of healthcare delivery.

Qualifications or requirements (e.g., education, skills)

• Diploma in Nursing - KRCHN holding a valid practicing license from NCK.
• Valid BLS certification is mandatory, ACLS is an added advantage
• Demonstrated experience in MCH/FP
• Good communication (written and verbal) skills, outstanding patient interaction skills.
• Strong demonstrated ability to use electronic health records and digital health tools

Experience needed

Minimum of 2 years’ experience in a busy Healthcare Facility

• Provide comprehensive and high-quality clinical services. This includes initial assessment of patients, triaging, MCH/FP and nursing procedures as well as administering IV or IM medications using nursing best practice.
• Ensure the Medical Centre is always ready and well stocked with supplies and equipment, including well-packed clean and sterile items to attend to general and emergency cases.
• Be an Infection Prevention and Control Champion by implementing IPC best practices and Penda Health’s IPC protocols
• Accurately and comprehensively record patient data in Penda’s electronic medical record in real-time.
• Complete the necessary MoH reporting requirements and ensure timely and accurate submission.
• Provide quality patient education and excellent patient experience to all clients.
• Embrace, learn and develop in an evidence-based medical system in line with Penda’s developed protocols.
• Participate in continuous professional development to stay current with advances in medical practices and technology.
• Work with the nurse officer in-charge and/or branch manager to identify areas for process improvement and implementation of best practices (continuous improvement) to enhance overall clinical/nursing operations.
• You may be assigned additional tasks within the medical center by the branch manager or nursing officer in-charge.
• Be a great teammate and go above and beyond by actually making sure your teammates love their work. Work well with other colleagues and go above and beyond what is expected from you.
• Adhere to all ethical and legal standards of healthcare delivery.

• Good communication (written and verbal) skills
• Outstanding patient interaction skills
• Strong demonstrated ability to use electronic health records and digital health tools

• Diploma in Nursing - KRCHN holding a valid practicing license from NCK.
• Valid BLS certification is mandatory, ACLS is an added advantage
• Demonstrated experience in MCH/FP