Vacancy title:
OPERATIONS OFFICER

[Type: FULL_TIME, Industry: Professional Services, Category: Admin & Office]

Jobs at:
Kilimall

Deadline of this Job:
Tuesday, September 30 2025

Duty Station:
Kenya | Nairobi | Kenya

Summary
Date Posted: Sunday, September 28 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job Responsibilities

1. Oversee planning, setup, and continuous optimization of the company website/platform.
2. Coordinate channel resources and manage content updates to enhance user experience and increase page views.
3. Develop and implement SEO/SEM strategies, using tools such as Ahrefs and Semrush to improve keyword rankings and drive organic traffic.
4. Monitor and analyze data (Google Analytics, etc.) to track user behavior and conversion funnels, translating insights into actionable strategies.
5. Partner with design, development, and marketing teams to deliver website feature enhancements, promotional campaigns, and brand exposure.
6. Develop annual/quarterly operational plans, set KPIs, monitor progress, and ensure efficiency.
7. Track industry trends and competitor strategies.
8. Propose innovative, differentiated operational plans for user growth and content innovation.

Requirements

1. Bachelor’s degree in business, Marketing, HR, or related field.
2. 2–4 years’ experience in business development, sales, or client management (recruitment/HR industry experience is an advantage).
3. Strong communication, networking, and negotiation skills.
4. Goal-oriented, proactive, and able to thrive in a fast-paced environment.
5. Proficiency in MS Office and familiarity with CRM tools.

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure

Apply by sending an email with your CV and a convincing cover letter to recruitment@kilimall.com clearly stating the subject heading “Kilijob Operations Officer” by 30th September 2025.

Please state your current and expected remuneration in your CV.

Due to the high volume of applications received, only shortlisted candidates will be contacted.

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