About CDL

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

Job Type

Full Time

Qualification

BA/BSc/HND , Diploma

Experience

3 - 5 years

Location

Nairobi

Job Field

Procurement / Store-keeping / Supply Chain

JOB PURPOSE

To build and maintain business relationships with clients by providing prompt and accurate service to promote customers loyalty, ensure delivery of excellent customer service through accurate and fast processing of shipments, coordinate and communicate with other departments on client requests.

KEY DUTIES AND RESPONSIBILITIES

Forwarding

• Receive handover from Pricing team/ or client directly.
• Open physical file and on Cargo wise to acquire the shipment number.
• Coordinate application of IDFs with declarations
• Coordinates inspection with authorities approved by KEBS e.g. SGS, Intertek ETC.
• Follow up with supplier/Importer to share quality/Iso certificate documents for inspection to be done.
• Get cargo inspected and follow up On Draft COC for approval.
• Receive final COC.
• Notify our partners or agents to arrange collection and book the shipment.
• Follow up with pre-alerts.
• Share pre-alerts with consignee’s and arrival date.
• Confirming Insurance if Cnee is to share or we assist in applying and bill the charges back to cnee.
• Obtain manifest from carriers & agents then share file with declaration for entry registration.
• Share customs entries with client/ Finance team for payment.
• Follow up with field operations officer to get update on verification and release.
• Once shipment is released, we notify cnee
• Follow up with final closing of files and forward the same to finance after checking on quote, freight invoice and handling fee.
• Share invoice with client for payment.

Clearance only

• Receive handover from Pricing team/ or client directly.
• Open physical file and on Cargo wise to acquire the shipment number.
• Confirm if cargo is PVOC exempted or it has COC.
• Check documents, invoice, packing list, COC, Exemption if they are in order.
• Follow up on arrival of cargo.
• Obtain manifest and share file with declaration for entry registration.
• Share entry with client/ Finance for payment.
• Follow up with field operations officer to get update on verification and release.
• File closed by ops and share with us, we follow up with final closing and forwarding the same to finance after checking on quote, freight invoice and handling fee.
• Carry out billing activities.
• Share invoice with client for payment.

Forwarding and handover

• Receive handover from Pricing team/ or client directly.
• Open physical file and on Cargo wise to acquire the shipment number.
• Follow up with Cnee to connect us with supplier.
• Connect supplier with our agent/Partner.
• Follow up with supplier if goods are ready for collection.
• Follow up with agent to collect and book cargo.
• Share booking confirmation with cnee
• Share pre-alerts with cnee..
• Follow up on arrival.
• If client is on COD you arrange final invoice based on cargo details.
• Follow up with payment before shipment arrived.
• Cargo confirmed arrival.
• Follow up on Manifest.
• If manifest amendment is required initiate and follow up.
• Share manifest with cnee agent/cnee.
• Handover documents when payment is received.

Road Transport

• Receive handover from Pricing/Customer.
• Open physical file and on Cargo wise to acquire the shipment number.
• Confirm with supplier/Cnee if shipment is originating within the member state or it was initially imported into the country.
• After confirmation check on paper work (documentation) if they tally as per above confirmation of cargo origin.
• If Shipment is not originating from Member state, cargo needs to be inspected and client confirm paying full taxes upon arrival before shipment is loaded.
• If shipment is originating within the members state take note of below documents
  • *COMESA
  • *Certificate of Origin
  • *KEBS/UNBS or whichever documents apply within the member states
• - After documents are confirmed handover to be done to declaration /Operations field at ICD team to follow up on cargo manifest and movement sheet.
• -Close file and forward for billing after confirming all costs are captured.
• - Share invoice with client if on credit term, for COD clients the pay before truck is set to leave

• Receive handovers from the Pricing team or clients, open physical and Cargo wise shipment files, and acquire shipment numbers.
• Coordinate inspections, documentation, customs declarations, manifests, shipment bookings, pre-alerts, and cargo collection.
• Communicate with clients, suppliers, consignees, agents, partners, carriers, finance, declarations, and field operations.
• Track cargo arrival, verification, release, and transport movement, and notify consignees when shipments are released.
• Check shipment documentation, quotes, freight invoices, handling fees, and costs; close files and forward them for billing.
• Carry out billing activities, share invoices with clients, and follow up on payments.
• Coordinate road transport documentation and confirm cargo origin and applicable inspection, tax, and member-state requirements.

• Shipment processing and freight forwarding
• Customs clearance and documentation
• Client service and relationship management
• Coordination and communication
• File management and billing
• Follow-up and shipment tracking

• BA/BSc/HND or Diploma
• 3 - 5 years of experience