Office Operations and Client Service Manager job at Camerafrica
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Office Operations and Client Service Manager
2026-02-13T05:42:57+00:00
Camerafrica
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_10205/logo/download%20(4).png
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Marketing, Sales and Service
Business Operations,Customer Service
KES
MONTH
2026-02-20T17:00:00+00:00
8

Background

Camera Africa consultants ltd is a company that provides consultancy services. They are committed to delivering high-quality services to their clients.

Responsibilities

1- Analyse and improve organizational processes to enhance quality, efficiency, and productivity.

2- Oversee day-to-day operations, including client service, task tracking, turnaround and closure.

3- Liaise with department leads to harmonise budgets, reduce costs, and examine processes to improve overall company profitability.

4- Supervise, and mentor employees, while fostering a productive work environment with high levels of integrity, excellence and client service.

5- Collaborate with all department leads to formulate and implement new client acquisition and retention strategies and products.

6- Ensure compliance with all legal regulations, health and safety standards, and maintain quality control.

Qualifications

The ideal candidate will possess:

  • Strong understanding of business operations, team alignment and organizational effectiveness.
  • Exceptional problem-solving, leadership, communication, and decision-making abilities.
  • Proficiency in data analysis, KPIs tracking, collaborative working and productivity tracking tools/platform.
  • Proven skills in developing proposals, completing bids/ tenders and client acquisition documentation.
  • Detail oriented, well organized and able to create quality deliverables in a fast-paced work environment under tight deadlines.
  • Bachelor's degree in Communications, Business Administration, Marketing, Management, or a related field.
  • Membership in a professional society will be an added advantage.
  • Analyse and improve organizational processes to enhance quality, efficiency, and productivity.
  • Oversee day-to-day operations, including client service, task tracking, turnaround and closure.
  • Liaise with department leads to harmonise budgets, reduce costs, and examine processes to improve overall company profitability.
  • Supervise, and mentor employees, while fostering a productive work environment with high levels of integrity, excellence and client service.
  • Collaborate with all department leads to formulate and implement new client acquisition and retention strategies and products.
  • Ensure compliance with all legal regulations, health and safety standards, and maintain quality control.
  • Strong understanding of business operations, team alignment and organizational effectiveness.
  • Exceptional problem-solving, leadership, communication, and decision-making abilities.
  • Proficiency in data analysis, KPIs tracking, collaborative working and productivity tracking tools/platform.
  • Proven skills in developing proposals, completing bids/ tenders and client acquisition documentation.
  • Detail oriented, well organized and able to create quality deliverables in a fast-paced work environment under tight deadlines.
  • Bachelor's degree in Communications, Business Administration, Marketing, Management, or a related field.
  • Membership in a professional society will be an added advantage.
bachelor degree
12
JOB-698eb9e1b41d1

Vacancy title:
Office Operations and Client Service Manager

[Type: FULL_TIME, Industry: Marketing, Sales and Service, Category: Business Operations,Customer Service]

Jobs at:
Camerafrica

Deadline of this Job:
Friday, February 20 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Friday, February 13 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Background

Camera Africa consultants ltd is a company that provides consultancy services. They are committed to delivering high-quality services to their clients.

Responsibilities

1- Analyse and improve organizational processes to enhance quality, efficiency, and productivity.

2- Oversee day-to-day operations, including client service, task tracking, turnaround and closure.

3- Liaise with department leads to harmonise budgets, reduce costs, and examine processes to improve overall company profitability.

4- Supervise, and mentor employees, while fostering a productive work environment with high levels of integrity, excellence and client service.

5- Collaborate with all department leads to formulate and implement new client acquisition and retention strategies and products.

6- Ensure compliance with all legal regulations, health and safety standards, and maintain quality control.

Qualifications

The ideal candidate will possess:

  • Strong understanding of business operations, team alignment and organizational effectiveness.
  • Exceptional problem-solving, leadership, communication, and decision-making abilities.
  • Proficiency in data analysis, KPIs tracking, collaborative working and productivity tracking tools/platform.
  • Proven skills in developing proposals, completing bids/ tenders and client acquisition documentation.
  • Detail oriented, well organized and able to create quality deliverables in a fast-paced work environment under tight deadlines.
  • Bachelor's degree in Communications, Business Administration, Marketing, Management, or a related field.
  • Membership in a professional society will be an added advantage.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Send your CV and cover letter.

Deadline: 20th February 2026

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Job Info
Job Category: Management jobs in Kenya
Job Type: Full-time
Deadline of this Job: Friday, February 20 2026
Duty Station: Nairobi | Nairobi
Posted: 13-02-2026
No of Jobs: 1
Start Publishing: 13-02-2026
Stop Publishing (Put date of 2030): 10-10-2076
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