Job Description

• The Officer, Trade Operations is responsible for the efficient and compliant execution of Trade Finance transactions. The role ensures that all Documentary Credits, Collections, Guarantees, and related Trade Products are processed accurately, in line with international standards, regulatory and compliance requirements.
• The Officer acts as a key link between clients, internal stakeholders, and external counterparties, safeguarding the bank’s reputation while enabling smooth trade flows.

Qualifications

• Type of Qualification: First Degree
• Professional Certification: Certified Trade Specialist (e.g., CDCS, CTFP, or equivalent)

Experience Required

• 2 - 3 years banking experience with at least one year in Trade Operations
• Ability to work in a fast-paced environment and handle complex customer queries.
• A customer-centric individual with excellent communication and analytical skills.
• Technology experience and the ability to work on processes, including on Microsoft applications

Additional Information

Behavioural Competencies:

• Articulating Information
• Checking Things
• Documenting Facts
• Examining Information
• Following Procedures
• Managing Tasks
• Team Working
• Upholding Standards

Technical Competencies:

• Trade Finance Products Knowledge: Practical understanding of Letters of Credit, Collections, Guarantees, Standby Credits, and Supply Chain Finance.
• ICC Rules: Strong working knowledge of UCP 600, ISBP, URC, URDG, and other ICC guidelines governing trade instruments.
• Risk Identification & Escalation: Ability to recognize Operational, Compliance, and Credit risks in transactions and escalate promptly.
• Regulatory & Compliance Knowledge: Familiarity with AML/CFT requirements, sanctions screening, and local/international trade regulations.
• Operational Excellence: Skilled in transaction processing, reconciliation, and documentation management.
• Technology Proficiency: Competence in Trade Finance systems and digital platforms supporting transaction workflows.
• Business Process Improvement
• Client Relationship Management
• Collaboration

• Efficient and compliant execution of Trade Finance transactions.
• Processing of Documentary Credits, Collections, Guarantees, and related Trade Products accurately.
• Acting as a key link between clients, internal stakeholders, and external counterparties.
• Safeguarding the bank’s reputation.
• Enabling smooth trade flows.
• Recognizing Operational, Compliance, and Credit risks in transactions and escalating promptly.
• Transaction processing, reconciliation, and documentation management.

• Ability to work in a fast-paced environment
• Ability to handle complex customer queries
• Customer-centric approach
• Excellent communication skills
• Excellent analytical skills
• Technology experience
• Ability to work on processes
• Trade Finance Products Knowledge
• ICC Rules knowledge
• Risk Identification & Escalation
• Regulatory & Compliance Knowledge
• Operational Excellence
• Technology Proficiency
• Business Process Improvement
• Client Relationship Management
• Collaboration

• First Degree
• Certified Trade Specialist (e.g., CDCS, CTFP, or equivalent)