Vacancy title:
Officer – Data Centre Operations

[Type: FULL_TIME, Industry: Finance, Category: Computer & IT]

Jobs at:
Kenya Revenue Authority

Deadline of this Job:
Monday, September 8 2025

Duty Station:
Kenya | Nairobi | Kenya

Summary
Date Posted: Tuesday, August 19 2025, Base Salary: Not Disclosed

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JOB DETAILS:

The jobholder shall be responsible for the day-to-day ICT data centre's monitoring, and provide hourly reports on electrical, mechanical and telecommunications systems

Duties and responsibilities

• Responsible for the implementation of approved System Change Requests (SCRs) to facilitate successful implementation.
• Implement basic troubleshooting and resolution of technical issues related to business applications to minimize disruptions.
• Support end-users by answering questions, providing guidance, and helping them utilize the solutions provided.
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
• Troubleshoot minor incidents and system issues and provide basic training to system users, and perform general duties and tasks as assigned by management
• Provide general reports to stakeholders as per the service level agreement.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in IT/ Management Information Systems / Business IT/ Computer Science / Business Administration / Management Course or any other related course from a recognised institution
• One(1) year of relevant work experience.
• Proficiency in Computer Applications.

Technical competencies

• Certified Business Analysis Professional CBA

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

Interested and qualified? Go to Kenya Revenue Authority (KRA) on www.kra.go.ke to apply

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