Vacancy title:
Officer – Strategy and Programmes

[Type: FULL_TIME, Industry: Finance, Category: Computer & IT]

Jobs at:
Kenya Revenue Authority

Deadline of this Job:
Monday, September 8 2025

Duty Station:
Kenya | Nairobi | Kenya

Summary
Date Posted: Tuesday, August 19 2025, Base Salary: Not Disclosed

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JOB DETAILS:

The jobholder shall be responsible for implementing knowledge management initiatives such as knowledge retention and transfer, awareness creation programmes, knowledge sharing sessions/webinars, knowledge identification and capture, subject matter experts, promoting knowledge sharing culture, track, measure and monitor knowledge management performance in the Authority.

Duties and responsibilities

• Provide assistance in carrying out initiatives and programmes on the implementation of the corporate knowledge management strategy and policy in the assigned department(s).
• Implement knowledge retention and transfer by organising online/physical engagements, trainings or sensitisations. Create and produce messages, articles and posters for the implementation of knowledge management awareness programme.
• Identify and conduct structured interviews to elicit critical knowledge from the staff set to retire who are subject matter experts through knowledge video documentation.
• Identify knowledge topics and potential experts in partnership with departments to implement knowledge sharing sessions and webinars on strategic knowledge areas
• Manage the process of creating knowledge transfer teams, conduct briefing sessions, and make follow-ups with knowledge transfer members to ensure knowledge transfer is successfully executed.
• Identify, capture, collect and publish knowledge resources in the knowledge management platform.
• Liaise with the departments/staff on the creation and collection of best practices and knowledge sharing success stories for publishing.
• Track, measure and monitor knowledge management performance to report and communicate impact.
• Research and identify innovative ideas to improve knowledge management practices in the Authority
• Carry out an active role in knowledge management initiatives, i.e presentations, expert’s capacity building program and assisting in engagement of retiring staff.
• Record virtual knowledge management (KM) webinars, knowledge sharing sessions, webinars, meetings, and make proposals on editing the recordings before publishing in the iKnow platform.
• Create meeting links, offering technical support in all KM virtual sessions and generating attendance registers for all sessions

Person specifications

For appointment to this job, the candidate must have:

• Bachelor's degree in Knowledge Management, or information science with knowledge management specialisation or its equivalent qualification from a recognised institution.
• Proficiency in Computer Applications.
• Membership in a relevant professional body, such as knowledge management
• One(1) year of relevant work experience.

Functional competencies

• Organization awareness.
• Good interpersonal and communication skills.
• Team player.
• Results-oriented.
• Proficiency in installation, use, mapping, customization and migration of knowledge repositories - DSpace.
• Knowledge of configuration and use of major databases, i.e PostgreSQL and MYSQL

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

Interested and qualified? Go to Kenya Revenue Authority (KRA) on www.kra.go.ke to apply

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