Hessons Consulting Group is a premier consulting firm dedicated to delivering top-tier management, consulting, and professional services to businesses across diverse industries. Our commitment to excellence and innovation drives us to provide solutions that enhance operational efficiency, drive growth, and foster sustainability.

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Operations Governance Lead

Job Type

Full Time

Qualification

BA/BSc/HND , MBA/MSc/MA

Experience

8 years

Location

Nairobi

Job Field

Project Management

Key Responsibilities

• Lead operational governance reviews to identify gaps in accountability, controls, and execution discipline
• Design and embed governance mechanisms including decision rights, escalation paths, and management cadence
• Drive standardisation of core operational practices to improve consistency, quality, and service delivery.
• Strengthen control discipline including documentation integrity, change control, and performance tracking routines
• Facilitate executive and cross-functional working sessions to secure alignment and adoption
• Produce executive-grade outputs

Qualifications

• Bachelor’s degree in Business, Operations, Engineering, or a related discipline; Master’s is an advantage
• Minimum 8 years progressive experience in operations governance, operational excellence, risk and controls, or consulting delivery
• Demonstrated capability operating at senior leadership level with strong facilitation and stakeholder influence
• High standard of professional writing, documentation discipline, and structured thinking
• Proven delivery record in complex, multi-stakeholder or multi-site environments

Check how your CV aligns with this job

• Lead operational governance reviews to identify gaps in accountability, controls, and execution discipline
• Design and embed governance mechanisms including decision rights, escalation paths, and management cadence
• Drive standardisation of core operational practices to improve consistency, quality, and service delivery.
• Strengthen control discipline including documentation integrity, change control, and performance tracking routines
• Facilitate executive and cross-functional working sessions to secure alignment and adoption
• Produce executive-grade outputs

• Strong facilitation and stakeholder influence
• High standard of professional writing, documentation discipline, and structured thinking

• Bachelor’s degree in Business, Operations, Engineering, or a related discipline; Master’s is an advantage
• Minimum 8 years progressive experience in operations governance, operational excellence, risk and controls, or consulting delivery
• Demonstrated capability operating at senior leadership level
• Proven delivery record in complex, multi-stakeholder or multi-site environments