About the role:

Under the supervision of the Shop Admin Operations Associate, the Operations Intern will assist the Operations and Shop Admin team by performing a variety of standard administrative processes to ensure consistent service delivery as per assigned KPIs.

What you would be expected to do:

Retail centers day to day assistance

• Initial payment requests for rent & service contracts for the retail centers.
• Work with retail executives, warehouse team and procurement team to purchase shop consumables and ensure the items are delivered to the shop in time for business assistance.
• Regularly update internal stakeholders when there are changes to existing retail center locations. This will also include maintaining and updating all the databases used by stakeholders that relate to the retail centers.
• Coordinate replacement and/repair of damaged equipment and furniture at the retail centers
• Initiate payments to stand-in personnel when retail center executives are on leave or away from their workstations.
• Work with internal stakeholders to ensure that retail agents are constantly updated on matters relating to inventory losses and status of deductions for the same.
• Maintaining and updating databases that create visibility of damage and/or loss status value from retail agents.
• Scheduling repairs and requesting for installation of alarm systems in the retail centers

Order and inventory Management

• Initiating inventory movement from the warehouse to the retail centers as confirmation received from the warehouse team on the inventory management systems.
• Initiating inventory movement from one retail center to another or return to the warehouse on the inventory management systems.
• Regularly report shop consumables balances at the warehouse
• Initiating insurance claims for damaged and/or loss incidences at the retail centers and/or with retail agents for compensation
• Maintaining and updating inventory consumption reports for accurate inventory reporting

You would be a strong candidate if you:

• Hold a degree qualification preferably in Supply Chain Management, Statistics, or any Finance Related Field.
• Possess 1-2 years’ working experience in Finance, Supply Chain Management and/or Statistics.
• Have the ability to work comfortably with and maintain large volumes of data in excel.
• Possess the ability to multi-task and address conflicting priorities.
• Are goal-oriented and organized team player
• Demonstrate proficiency computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Have excellent verbal and written communication skills
• Show the ability to work remotely under minimal supervision.
• Possess strong communication and stakeholder management skills.

• Initial payment requests for rent & service contracts for the retail centers.
• Work with retail executives, warehouse team and procurement team to purchase shop consumables and ensure the items are delivered to the shop in time for business assistance.
• Regularly update internal stakeholders when there are changes to existing retail center locations. This will also include maintaining and updating all the databases used by stakeholders that relate to the retail centers.
• Coordinate replacement and/repair of damaged equipment and furniture at the retail centers
• Initiate payments to stand-in personnel when retail center executives are on leave or away from their workstations.
• Work with internal stakeholders to ensure that retail agents are constantly updated on matters relating to inventory losses and status of deductions for the same.
• Maintaining and updating databases that create visibility of damage and/or loss status value from retail agents.
• Scheduling repairs and requesting for installation of alarm systems in the retail centers
• Initiating inventory movement from the warehouse to the retail centers as confirmation received from the warehouse team on the inventory management systems.
• Initiating inventory movement from one retail center to another or return to the warehouse on the inventory management systems.
• Regularly report shop consumables balances at the warehouse
• Initiating insurance claims for damaged and/or loss incidences at the retail centers and/or with retail agents for compensation
• Maintaining and updating inventory consumption reports for accurate inventory reporting

• Ability to work comfortably with and maintain large volumes of data in excel.
• Ability to multi-task and address conflicting priorities.
• Proficiency computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Excellent verbal and written communication skills
• Ability to work remotely under minimal supervision.
• Strong communication and stakeholder management skills.

• Degree qualification preferably in Supply Chain Management, Statistics, or any Finance Related Field.