Vacancy title:
Operations Manager

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Management, Business Operations, Restaurant & Hospitality]

Jobs at:
Asumbi Gardens Resort

Deadline of this Job:
Wednesday, July 15 2026

Duty Station:
Homa Bay | Homa Bay

Summary
Date Posted: Monday, July 13 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Join the team at Asumbi Gardens Resort and build your career in a professional and welcoming environment.

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Ed

The Operations Manager is the strategic leader responsible for the overall daily operations and long-term profitability of the establishment. This role oversees all departments (Front Office, Food & Beverage, Housekeeping, and Maintenance) to ensure seamless service, operational efficiency, and financial success. The Operations Manager acts as the bridge between the executive leadership and the frontline staff, ensuring that the brand’s standards of excellence are met consistently.

Key Responsibilities:

• Strategic & Financial Management:
  • Develop and manage annual budgets, forecasts, and financial plans for all operational departments.
  • Analyze P&L statements, control operational costs (labor, supplies, inventory), and implement strategies to maximize revenue and profit margins.
  • Conduct regular financial reviews and adjust strategies to meet financial targets.
• Operational Oversight:
  • Oversee the daily workflow of all departments, ensuring smooth coordination between front-of-house and back-of-house teams.
  • Ensure compliance with health, safety, and sanitation standards (OSHA, HACCP, local health codes).
  • Implement and maintain standard operating procedures (SOPs) to guarantee service consistency and efficiency.
  • Manage vendor relationships, contract negotiations, and supply chain logistics to ensure cost-effective procurement.
• Staff Leadership & Development:
  • Recruit, train, mentor, and evaluate department heads (e.g., Executive Chef, Front Office Manager, Head Housekeeper).
  • Foster a culture of accountability, high performance, and continuous improvement.
  • Conduct regular performance reviews and facilitate professional development opportunities for senior staff.
• Guest Experience & Quality Assurance:
  • Monitor guest feedback (online reviews, comment cards, direct feedback) and implement corrective actions to resolve complaints and improve service scores.
  • Conduct regular inspections of all public areas, back-of-house, and guest rooms to ensure standards are met.
  • Act as the “Manager on Duty” to handle high-level guest complaints and emergency situations.

Qualifications & Requirements:

• Education: Bachelor’s degree in Hospitality Management, Business Administration, or related field (Master’s preferred).
• Experience: Minimum 5-7 years of progressive management experience in a luxury hotel, fine dining, or high-volume hospitality environment.
• Skills:
  • Proven financial acumen with experience managing budgets exceeding [Insert Amount].
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to make high-stakes decisions under pressure.
  • Proficiency in Property Management Systems (PMS) and Microsoft Office Suite.
• Other: Must be flexible to work evenings, weekends, and holidays as business demands.

Work Hours: 8

Experience in Months: 48

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Send your Cover Letter and CV on before 15th July 2026.

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