Background information about the job or company (e.g., role context, company overview)

Tech Care for All Africa (TC4A) is an innovative digital health company committed to transforming healthcare outcomes in Africa. We are renowned for our flagship Medical Learning Hub (MLH), a state-of-the-art platform reshaping healthcare education. Through MLH, we aim to enhance the skills and knowledge of healthcare providers across the continent. TC4A ...

Responsibilities or duties

Tech Care for All (TC4A) is seeking an experienced Operations & Programs Delivery Lead to lead the delivery of new and expanding health programmes across Africa and strengthen operational systems across our growing portfolio. The role will manage programme workplans, budgets, timelines, reporting, client relationships, deliverables and country-level coordination, while ensuring strong quality assurance and programme documentation.

Qualifications or requirements (e.g., education, skills)

A degree in a health or life sciences discipline, such as public health, biomedical sciences, life sciences, nursing, nutrition or a related field. Please note that this role is not designed for candidates whose primary degree/professional qualification is in clinical medicine and dentistry given the current composition of our team.

Sufficient scientific and health-sector grounding to engage credibly in technical discussions with clinicians and identify when content requires further technical review.

Strong written communication skills and the ability to produce high-quality workplans, client reports, programme documentation and proposal sections under time pressure.

Experience needed

The ideal candidate must have 5–8 years of experience delivering health programmes, including global health implementation, donor-funded programming, pharmaceutical or medical affairs programmes, clinical research operations, or related areas.

Experience delivering programmes across more than one country, including working through in-country teams, implementing partners or external stakeholders.

Experience managing people, ideally including remote or distributed teams.

Experience managing programme budgets and reporting to the standards expected by a funder, donor or commercial client, with a clear understanding of how programme milestones connect to invoicing and financial management.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Added Advantages

The following would be advantageous but are not required:

• Experience working with pharmaceutical clients, particularly in market access, medical affairs or related functions.
• Experience working in or alongside a technology or digital product team.
• Previous experience in a health technology start-up or scale-up environment.
• French-language proficiency, given TC4A’s growing West Africa footprint.

• Manage programme workplans, budgets, timelines, reporting, client relationships, deliverables and country-level coordination.
• Ensure strong quality assurance and programme documentation.
• Lead the delivery of new and expanding health programmes across Africa.
• Strengthen operational systems across our growing portfolio.
• Deliver health programmes, including global health implementation, donor-funded programming, pharmaceutical or medical affairs programmes, clinical research operations, or related areas.
• Deliver programmes across more than one country, including working through in-country teams, implementing partners or external stakeholders.
• Manage people, ideally including remote or distributed teams.
• Manage programme budgets and reporting to the standards expected by a funder, donor or commercial client.
• Engage credibly in technical discussions with clinicians and identify when content requires further technical review.
• Produce high-quality workplans, client reports, programme documentation and proposal sections under time pressure.

• Operations management
• Program delivery
• Budget management
• Timeline management
• Reporting
• Client relationship management
• Country-level coordination
• Quality assurance
• Programme documentation
• Global health implementation
• Donor-funded programming
• Pharmaceutical or medical affairs programs
• Clinical research operations
• Team management
• Remote team management
• Financial management
• Scientific and health-sector knowledge
• Written communication
• Workplan development
• Client reporting
• Proposal writing
• French language proficiency (advantageous)

• Degree in a health or life sciences discipline (e.g., public health, biomedical sciences, life sciences, nursing, nutrition or a related field).
• Sufficient scientific and health-sector grounding.
• Strong written communication skills.