Background

PeopleLink Consultants Ltd is a leading human resource consultancy firm dedicated to providing exceptional service with a difference. We are seeking a dynamic and experienced Petrol Station Manager to oversee the operations of a petrol station. This role is crucial for ensuring smooth day-to-day running, customer satisfaction, and profitability.

Responsibilities

The Petrol Station Manager will be responsible for a variety of tasks including:

• Managing daily retail operations of the station, including both wet stock (fuel) and dry stock (convenience store) sections.
• Supervising, scheduling, and coordinating the activities of fuel pump attendants, cashiers, and security personnel.
• Conducting daily reconciliations of fuel sales, dip readings, pump meter readings, and cash/digital payments.
• Monitoring fuel inventory levels constantly and coordinating timely replenishment deliveries with suppliers.
• Ensuring strict adherence to all health, safety, security, and environmental (HSSE) regulations on-site.
• Managing the financial performance of the station, including cost control, banking, budgeting, and expense reporting.
• Handling customer complaints, inquiries, and special requests promptly to ensure excellent service standards.
• Coordinating with maintenance teams to ensure all pumps, tanks, and station equipment are fully operational.
• Maintaining accurate records of sales, inventory, and staff attendance for periodic management audits.

Qualifications and Experience

The ideal candidate will possess:

• A Degree or Diploma in Business Management, Business Administration, or a closely related academic field.
• A minimum of 2 to 3 years of experience in petrol station operations, with proven experience in a supervisory or managerial capacity.
• A deep understanding of wet stock management, fuel reconciliation processes, and loss control.
• Strong knowledge of industry-standard health, safety, and environmental regulations (HSSE) for fuel stations.
• Excellent leadership, team building, and conflict-resolution abilities.
• Outstanding communication and customer service skills.
• High proficiency in math, financial reporting, and Microsoft Office applications (particularly Excel).
• Flexibility to work in shifts, including weekends, nights, and public holidays as required by station operations.

• Manage daily retail operations of the station, including both wet stock (fuel) and dry stock (convenience store) sections.
• Supervise, schedule, and coordinate the activities of fuel pump attendants, cashiers, and security personnel.
• Conduct daily reconciliations of fuel sales, dip readings, pump meter readings, and cash/digital payments.
• Monitor fuel inventory levels constantly and coordinate timely replenishment deliveries with suppliers.
• Ensure strict adherence to all health, safety, security, and environmental (HSSE) regulations on-site.
• Manage the financial performance of the station, including cost control, banking, budgeting, and expense reporting.
• Handle customer complaints, inquiries, and special requests promptly to ensure excellent service standards.
• Coordinate with maintenance teams to ensure all pumps, tanks, and station equipment are fully operational.
• Maintain accurate records of sales, inventory, and staff attendance for periodic management audits.

• Excellent leadership, team building, and conflict-resolution abilities.
• Outstanding communication and customer service skills.
• High proficiency in math, financial reporting, and Microsoft Office applications (particularly Excel).

• Degree or Diploma in Business Management, Business Administration, or a closely related academic field.
• Minimum of 2 to 3 years of experience in petrol station operations, with proven experience in a supervisory or managerial capacity.
• Deep understanding of wet stock management, fuel reconciliation processes, and loss control.
• Strong knowledge of industry-standard health, safety, and environmental regulations (HSSE) for fuel stations.