RIANA Group is a leading integrated business solutions provider established in Kenya in 2017. The organization delivers high-end technological solutions—spanning Electronic Security, Queue Management, Visitor Management, and Digital Signage—to world-class businesses. By leveraging cross-company synergies, RIANA Group maintains a strong market presence and a proven track record across multiple industries.

Driven by a team of experienced and passionate professionals, RIANA Group is dedicated to helping businesses simplify complex operational workflows through cutting-edge technology. Guided by its core values of innovation, excellence, customer focus, and integrity, the organization strives to remain the partner of choice for enterprises of all sizes across Kenya and beyond.

MAIN PURPOSE OF JOB

The overall purpose of this role is to generate sales via desk research, prepare Technical and Commercial Bids for Tenders and Customized Electronic Security Solution offerings.

Key Responsibilities

• Working closely with Sales to ensure the successful closure of the sales process.
• Providing technical training and product knowledge transfer to the sales team, channel partners, and sometimes clients, so they can position the product accurately.
• Conducting product demonstrations and proof-of-concept (POC) sessions tailored to client use cases, including on-site or virtual demos of the solution's capabilities
• Prepare cost estimates and technical proposals such that it meets client's requirement.
• Managing the sales bid process by responding to RFIs & RFP.
• Maintaining a library of reusable technical collateral — reference architectures, proposal templates, technical FAQs, and case studies to speed up future bids.
• Carrying out tender responses, answering and expanding on functional / technical requirements within complex tender documents of potential clients
• Keeping abreast of market trends and product & competitor landscapes by actively researching and maintaining a thorough understanding of our own products and competitor strengths and weaknesses
• Require written and communication skills to create sales presentations and verbal communication skills to present ideas and speak confidently.
• Must be able to communicate professionally both verbally and in written responses.
• You have excellent interpersonal and communication skills and are adept at working with multiple stakeholders.
• Hands on experience in working with Microsoft Office Suite

MINIMUM REQUIREMENTS AND COMPETENCIES

• Bachelor's Degree from Engineering or related field.
• At least 2 years' working experience in pre-sales in the related industry.
• Good understanding of Tender Management Process
• Skilled in preparing/analyzing complex technical specifications & bids
• Excellent communication and negotiation skills in both written and spoken
• Relationship management skills.

• Working closely with Sales to ensure the successful closure of the sales process.
• Providing technical training and product knowledge transfer to the sales team, channel partners, and sometimes clients, so they can position the product accurately.
• Conducting product demonstrations and proof-of-concept (POC) sessions tailored to client use cases, including on-site or virtual demos of the solution's capabilities
• Prepare cost estimates and technical proposals such that it meets client's requirement.
• Managing the sales bid process by responding to RFIs & RFP.
• Maintaining a library of reusable technical collateral — reference architectures, proposal templates, technical FAQs, and case studies to speed up future bids.
• Carrying out tender responses, answering and expanding on functional / technical requirements within complex tender documents of potential clients
• Keeping abreast of market trends and product & competitor landscapes by actively researching and maintaining a thorough understanding of our own products and competitor strengths and weaknesses
• Require written and communication skills to create sales presentations and verbal communication skills to present ideas and speak confidently.
• Must be able to communicate professionally both verbally and in written responses.
• You have excellent interpersonal and communication skills and are adept at working with multiple stakeholders.
• Hands on experience in working with Microsoft Office Suite

• Technical training
• Product knowledge transfer
• Product demonstrations
• Proof-of-concept (POC) sessions
• Cost estimation
• Technical proposal preparation
• RFI & RFP response
• Tender response
• Market trend research
• Competitor analysis
• Written communication
• Verbal communication
• Sales presentations
• Interpersonal skills
• Microsoft Office Suite

• Bachelor's Degree from Engineering or related field.
• At least 2 years' working experience in pre-sales in the related industry.
• Good understanding of Tender Management Process
• Skilled in preparing/analyzing complex technical specifications & bids
• Excellent communication and negotiation skills in both written and spoken
• Relationship management skills.