Vacancy title:
Principal Information Communication Technology Officer

[Type: FULL_TIME, Industry: Healthcare, Category: Computer & IT]

Jobs at:
The Social Health Authority (SHA)

Deadline of this Job:
Thursday, October 2 2025

Duty Station:
Kenya | Nairobi | Kenya

Summary
Date Posted: Friday, September 12 2025, Base Salary: Not Disclosed

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Learn more about The Social Health Authority (SHA)
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JOB DETAILS:

Qualifications, Skills and Experience Required:

Person Specifications: For appointment to this grade, a candidate must have:

• Cumulative service period of nine (9) years’ relevant work experience, three (3) of which should have been at the grade of Senior ICT Officer or in a comparable position.
• Bachelor's degree in any of the following fields: Information Technology, Computer Science, Computer Engineering, or equivalent qualification from a recognized institution.
• Qualifications in either of the following areas: Certified Information Security Management (CISM), Certified Information Systems Auditor (CISA), or equivalent Database Management skills (MSSQL/ORACLE/MYSQL/IBM) Web development certifications (PHP, HTML, ASP) or relevant qualifications from a recognized institution.
• Membership to a professional body where applicable and in good standing.
• Certificate in Management course lasting not less than four (4) weeks from a recognized institution.
• Shown merit and ability as reflected in work performance and results.

Responsibilities:

• The Social Health Authority (SHA) is seeking a Principal Information Communication Technology Officer. This role involves coordinating network security, managing ICT assets, ensuring technical support, implementing ICT policies, and contributing to strategic planning for the Authority's technological infrastructure.
• Job Purpose: This cadre is responsible for providing strategic direction, leadership, professional advice, and effective management of all aspects of Information and Communications Technology to the Authority.

Key Duties and Responsibilities:

• Coordinating the implementation of network security measures.
• Establishing appropriate operational procedures, tools, and resources to ensure the safety of the Authority’s ICT Assets.
• Reviewing enhancements of new software for any security flaws.
• Ensuring compliance with health and safety legislation and checking computer equipment for safety.
• Installing of server software and upgrading of existing servers.
• Designing, maintenance, management, and development of the Corporate network infrastructure, associated network services, platform infrastructure and core ICT business services.
• Ensuring technical and operational support for systems and infrastructure including networks, servers, website, Intranet email, Accounting Systems, database, and other Authority’s ICT related applications.
• Implementing measures to continually ensure the electronic security of sensitive and critical Authority’s information.
• Managing incidents and service requests requiring third-level support logged by users through the Authority’s ICT help desk.
• Preparing schedules for preventive maintenance and preventive maintenance reports.
• Implementing of ICT policies and procedures.
• Ensuring ICT projects are implemented with agreed specifications.
• Reviewing results of feasibility studies and recommending areas of automation.
• Ensuring compliance with relevant statutory regulations.
• Coordinating systems development and implementation.
• Coordinating and undertaking performance appraisals.
• Participating in planning and budgeting for the ICT function

Work Hours: 8

Experience in Months: 108

Level of Education: bachelor degree

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