JOB DESCRIPTION

Serve as liaison with the Pharmacy and Poisons Board.

Coordinate with procurement to meet stock requirements promptly.

Oversee procurement and warehousing: proper storage, FIFO, expiries, and item condition.

Handle and investigate market complaints; respond appropriately.

Manage customer returns: raise GRNS, provide reasons, and forward for credit authorization.

Develop, implement, and review SOPS for quality assurance and operations per GDP, WHO, and best practices.

Monitor stock movement to prevent stockouts or overstocking.

Manage returns of slow-moving, overstocked, or near-expiry items.

Ensure continuous supply of high-quality products, including follow-up in storage.

Maintain accurate records of all customer documentation.

QUALIFICATIONS

1-2 years of experience

Integrity & ethics

Ownership and accountability

Good Communication skills

Problem-solving ability Learning agility and curiosity

Excel and analytical skills

Negotiation ability

Procurement knowledge

Pharmaceutical knowledge

Academic qualifications - diploma level for entry but not limited to this only

Check how your CV aligns with this job

• Serve as liaison with the Pharmacy and Poisons Board.
• Coordinate with procurement to meet stock requirements promptly.
• Oversee procurement and warehousing: proper storage, FIFO, expiries, and item condition.
• Handle and investigate market complaints; respond appropriately.
• Manage customer returns: raise GRNS, provide reasons, and forward for credit authorization.
• Develop, implement, and review SOPS for quality assurance and operations per GDP, WHO, and best practices.
• Monitor stock movement to prevent stockouts or overstocking.
• Manage returns of slow-moving, overstocked, or near-expiry items.
• Ensure continuous supply of high-quality products, including follow-up in storage.
• Maintain accurate records of all customer documentation.

• Integrity & ethics
• Ownership and accountability
• Good Communication skills
• Problem-solving ability
• Learning agility and curiosity
• Excel and analytical skills
• Negotiation ability
• Procurement knowledge
• Pharmaceutical knowledge

• Diploma level for entry but not limited to this only