Product Owner – Process Digitization
2025-07-09T08:35:03+00:00
HF Group
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8010/logo/hf.png
https://www.hfgroup.co.ke/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Financial Services
Computer & IT
2025-07-21T17:00:00+00:00
Kenya
8
Principle Accountabilities
- Define and communicate a clear vision and roadmap for process digitization initiatives.
- Identify and evaluate opportunities to digitize and optimize core and support processes to improve operational efficiency, reduce costs, and enhance the overall experience for customers and employees.
- Develop prioritization frameworks to select the highest impact initiatives in alignment with strategic goals.
- Own and manage the process digitization product backlog, ensuring it is well-prioritized and clearly defined.
- Translate business requirements into actionable user stories and acceptance criteria for the agile delivery teams.
- Lead and collaborate with cross-functional agile squads to deliver high-impact digital solutions, ensuring timely and high-quality execution.
- Iterate and enhance solutions based on continuous feedback and performance data.
- Serve as the main point of contact between business units, technology teams, and external partners for process digitization initiatives.
- Work closely with business process owners to deeply understand needs, pain points, and opportunities for improvement.
- Regularly communicate progress, achievements, and metrics to the Head of Process Digitization Tribe and other key stakeholders.
- Champion a user-centered design and delivery approach in all process digitization efforts.
- Ensure digital processes are intuitive, easy to adopt, and contribute positively to customer and employee experiences.
- Define, measure, and report on key performance indicators (KPIs) for digitization projects, including efficiency gains, cost savings, error reductions, and adoption rates.
- Leverage data insights to inform continuous improvement and future opportunities.
Key Competencies and Skills
- Proven track record of delivering digitization or automation projects (e.g., RPA, workflow automation, low-code platforms).
- Strong understanding of the design thinking methodology and has demonstrated experience applying.
- Proficiency with product management tools like Azure DevOps, Jira, Figma
Minimum Qualifications, Knowledge and Experience
Experiences & Qualifications (Academic and Professional)
- Bachelor’s degree in Business, IT, Computer Science, or a related field.
- Certification in Agile methodologies (e.g., CSPO, SAFe Product Owner) is preferred.
- 5+ years of experience in product ownership, business analysis, or process improvement roles, with at least 2 years focused on process digitization or automation.
- Experience working in innovation, transformation, or digital change functions, preferably within financial services or similar industries.
Define and communicate a clear vision and roadmap for process digitization initiatives. Identify and evaluate opportunities to digitize and optimize core and support processes to improve operational efficiency, reduce costs, and enhance the overall experience for customers and employees. Develop prioritization frameworks to select the highest impact initiatives in alignment with strategic goals. Own and manage the process digitization product backlog, ensuring it is well-prioritized and clearly defined. Translate business requirements into actionable user stories and acceptance criteria for the agile delivery teams. Lead and collaborate with cross-functional agile squads to deliver high-impact digital solutions, ensuring timely and high-quality execution. Iterate and enhance solutions based on continuous feedback and performance data. Serve as the main point of contact between business units, technology teams, and external partners for process digitization initiatives. Work closely with business process owners to deeply understand needs, pain points, and opportunities for improvement. Regularly communicate progress, achievements, and metrics to the Head of Process Digitization Tribe and other key stakeholders. Champion a user-centered design and delivery approach in all process digitization efforts. Ensure digital processes are intuitive, easy to adopt, and contribute positively to customer and employee experiences. Define, measure, and report on key performance indicators (KPIs) for digitization projects, including efficiency gains, cost savings, error reductions, and adoption rates. Leverage data insights to inform continuous improvement and future opportunities.
Proven track record of delivering digitization or automation projects (e.g., RPA, workflow automation, low-code platforms). Strong understanding of the design thinking methodology and has demonstrated experience applying. Proficiency with product management tools like Azure DevOps, Jira, Figma
Bachelor’s degree in Business, IT, Computer Science, or a related field. Certification in Agile methodologies (e.g., CSPO, SAFe Product Owner) is preferred. 5+ years of experience in product ownership, business analysis, or process improvement roles, with at least 2 years focused on process digitization or automation. Experience working in innovation, transformation, or digital change functions, preferably within financial services or similar industries.
JOB-686e29b716720
Vacancy title:
Product Owner – Process Digitization
[Type: FULL_TIME, Industry: Financial Services, Category: Computer & IT]
Jobs at:
HF Group
Deadline of this Job:
Monday, July 21 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Wednesday, July 9 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Principle Accountabilities
- Define and communicate a clear vision and roadmap for process digitization initiatives.
- Identify and evaluate opportunities to digitize and optimize core and support processes to improve operational efficiency, reduce costs, and enhance the overall experience for customers and employees.
- Develop prioritization frameworks to select the highest impact initiatives in alignment with strategic goals.
- Own and manage the process digitization product backlog, ensuring it is well-prioritized and clearly defined.
- Translate business requirements into actionable user stories and acceptance criteria for the agile delivery teams.
- Lead and collaborate with cross-functional agile squads to deliver high-impact digital solutions, ensuring timely and high-quality execution.
- Iterate and enhance solutions based on continuous feedback and performance data.
- Serve as the main point of contact between business units, technology teams, and external partners for process digitization initiatives.
- Work closely with business process owners to deeply understand needs, pain points, and opportunities for improvement.
- Regularly communicate progress, achievements, and metrics to the Head of Process Digitization Tribe and other key stakeholders.
- Champion a user-centered design and delivery approach in all process digitization efforts.
- Ensure digital processes are intuitive, easy to adopt, and contribute positively to customer and employee experiences.
- Define, measure, and report on key performance indicators (KPIs) for digitization projects, including efficiency gains, cost savings, error reductions, and adoption rates.
- Leverage data insights to inform continuous improvement and future opportunities.
Key Competencies and Skills
- Proven track record of delivering digitization or automation projects (e.g., RPA, workflow automation, low-code platforms).
- Strong understanding of the design thinking methodology and has demonstrated experience applying.
- Proficiency with product management tools like Azure DevOps, Jira, Figma
Minimum Qualifications, Knowledge and Experience
Experiences & Qualifications (Academic and Professional)
- Bachelor’s degree in Business, IT, Computer Science, or a related field.
- Certification in Agile methodologies (e.g., CSPO, SAFe Product Owner) is preferred.
- 5+ years of experience in product ownership, business analysis, or process improvement roles, with at least 2 years focused on process digitization or automation.
- Experience working in innovation, transformation, or digital change functions, preferably within financial services or similar industries.
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
Job application procedure
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