The Role Purpose.

Reporting to the Program Manager, the Program Coordinator is responsible for leading day-to-day implementation, coordination, performance monitoring, and governance of Enterprise Development & Financial Inclusion (ED&FI) programs within an assigned region. The role provides technical supervision and support to field teams, ensures quality delivery of enterprise development, financial inclusion, innovation, digital capability, and entrepreneurship interventions, and drives achievement of program targets.

The Program Coordinator serves as the primary regional focal point for program execution, stakeholder engagement, ecosystem development, and beneficiary support while ensuring strong program governance, compliance, risk management, internal controls, and operational integrity. The role leverages technology, partnerships, and data-driven decision-making to improve program effectiveness, participant outcomes, and sustainable enterprise growth.

The Key Responsibilities

• Lead the planning, coordination, implementation, and monitoring of ED&FI programs and initiatives within the assigned region.
• Supervise, coach, and performance-manage Enterprise Development Officers and other field teams to ensure effective program delivery and achievement of targets.
• Drive beneficiary mobilization, enrollment, participation, and progression across enterprise development, financial inclusion, digital capability, and entrepreneurship interventions.
• Provide technical oversight and quality assurance for training, mentorship, coaching, business advisory, and enterprise support services.
• Promote access to finance, market linkages, digital solutions, and business development services for MSMEs and target beneficiaries.
• Strengthen regional partnerships and ecosystem relationships with Equity branches, government agencies, development partners, business associations, training institutions, innovation hubs, and other stakeholders.
• Support deployment and adoption of technology-enabled program solutions, digital learning platforms, and data management systems.
• Monitor program performance, utilization of resources, beneficiary outcomes, and implementation risks and initiate corrective actions where required.
• Ensure compliance with approved work plans, budgets, policies, donor requirements, audit recommendations, and organizational standards.
• Maintain a strong control environment through regular field monitoring, data quality reviews, governance checks, and adherence to internal control procedures.
• Coordinate regional monitoring, evaluation, learning, reporting, success story documentation, and knowledge management activities.
• Represent the ED&FI pillar in regional stakeholder engagements and support continuous improvement, innovation, and program growth initiatives.

Core Accountabilities & Deliverables

• Program: delivery of enterprise development, financial inclusion, entrepreneurship, innovation, and digital capability programs against approved targets.
• Financial: Program Loans pipeline generation, financial services, approval of budgets within set limits.
• People: Supervision, performance management, coaching, and development of regional implementation teams.
• Processes: Workplan approvals and monitoring.
• Systems: Program Financial and HR reporting approval.
• Customers/Clients: beneficiary outreach, training, financial inclusion, access-to-finance, and enterprise growth targets.

Qualifications

• Minimum 5 years' experience in enterprise development, entrepreneurship, financial inclusion, economic development, or related programs.
• Minimum 3 years' experience supervising field teams, projects, or regional program operations.
• Demonstrated experience coordinating multi-stakeholder programs and partnerships.
• Experience supporting MSMEs through training, advisory, mentorship, market linkages, or access-to-finance interventions.
• Experience using technology and data systems to support program implementation, reporting, monitoring, and performance management.
• Demonstrated ability to manage operational risks, compliance requirements, and program controls.
• Bachelor's Degree in Entrepreneurship, Business Administration, Commerce, Economics, Development Studies, Project Management, Finance, ICT, or a related field.
• Master's Degree in a relevant field will be an added advantage.
• Mandatory Certification in ILO Start & Improve Your Business (SIYB)
• Certification in IFC Business Edge, UNCTAD Empretec, PMP, PRINCE2, Agile Project Management, or equivalent will be an added advantage.
• Certification in Project Management, Enterprise Development, Financial Inclusion, Business Advisory, Digital Transformation, Innovation Management, or related disciplines will be an added advantage.
• Strong understanding of MSME development, entrepreneurship ecosystems, and financial services will be highly desirable.

• Lead the planning, coordination, implementation, and monitoring of ED&FI programs and initiatives within the assigned region.
• Supervise, coach, and performance-manage Enterprise Development Officers and other field teams to ensure effective program delivery and achievement of targets.
• Drive beneficiary mobilization, enrollment, participation, and progression across enterprise development, financial inclusion, digital capability, and entrepreneurship interventions.
• Provide technical oversight and quality assurance for training, mentorship, coaching, business advisory, and enterprise support services.
• Promote access to finance, market linkages, digital solutions, and business development services for MSMEs and target beneficiaries.
• Strengthen regional partnerships and ecosystem relationships with Equity branches, government agencies, development partners, business associations, training institutions, innovation hubs, and other stakeholders.
• Support deployment and adoption of technology-enabled program solutions, digital learning platforms, and data management systems.
• Monitor program performance, utilization of resources, beneficiary outcomes, and implementation risks and initiate corrective actions where required.
• Ensure compliance with approved work plans, budgets, policies, donor requirements, audit recommendations, and organizational standards.
• Maintain a strong control environment through regular field monitoring, data quality reviews, governance checks, and adherence to internal control procedures.
• Coordinate regional monitoring, evaluation, learning, reporting, success story documentation, and knowledge management activities.
• Represent the ED&FI pillar in regional stakeholder engagements and support continuous improvement, innovation, and program growth initiatives.

• Enterprise development
• Entrepreneurship
• Financial inclusion
• Economic development
• Program coordination
• Performance monitoring
• Governance
• Technical supervision
• Stakeholder engagement
• Ecosystem development
• Risk management
• Internal controls
• Data-driven decision-making
• Technology adoption
• Partnership management
• MSME support
• Training
• Advisory services
• Mentorship
• Market linkages
• Access to finance
• Digital solutions
• Business development services
• Compliance
• Reporting
• Knowledge management
• Innovation

• Bachelor's Degree in Entrepreneurship, Business Administration, Commerce, Economics, Development Studies, Project Management, Finance, ICT, or a related field.
• Master's Degree in a relevant field will be an added advantage.
• Mandatory Certification in ILO Start & Improve Your Business (SIYB)
• Certification in IFC Business Edge, UNCTAD Empretec, PMP, PRINCE2, Agile Project Management, or equivalent will be an added advantage.
• Certification in Project Management, Enterprise Development, Financial Inclusion, Business Advisory, Digital Transformation, Innovation Management, or related disciplines will be an added advantage.