Morsan HR Consulting

Morsan is a global powerhouse in hr consultancy, with a strong reputation built on excellent client relationships. Our specialization lies in tailoring comprehensive hr services to meet your organization's unique needs. from talent acquisition and development to performance management and hr strategy, we offer a wide range of solutions designed to elevate y...

Public Area Attendant

Job TypeFull Time

QualificationBA/BSc/HND , Diploma

Experience3 years

LocationNairobi

Job FieldHospitality / Hotel / Restaurant

Key Responsibilities

• Clean and sanitize all public areas, including lobbies, hallways, elevators, staircases, restrooms, lounges, and outdoor spaces.
• Ensure continuous upkeep of high-traffic areas to maintain neatness and freshness throughout the day.
• Replenish restroom supplies such as soap, toilet paper, tissue, and air fresheners.
• Polish furniture, fixtures, glass surfaces, railings, and metallic fittings to maintain high aesthetic standards.
• Operate cleaning machines and equipment, including buffers, vacuum cleaners, and scrubbers safely.
• Perform periodic deep-cleaning activities such as carpet cleaning, window washing, and floor polishing.
• Ensure immediate response to spills, hazards, or urgent cleaning requests to maintain safety.
• Monitor and report any maintenance issues such as faulty lighting, damaged fittings, blocked drains, or broken items.
• Maintain proper organization and cleanliness of housekeeping storage rooms and supply carts. Handle cleaning chemicals responsibly and ensure compliance with safety guidelines (MSDS). Assist with event setup, cleaning requirements for conferences, and post-event breakdown.
• Collaborate with the housekeeping team to ensure smooth operations and timely support.
• Record daily tasks, supply usage, and any incidents encountered during the shift.
• Uphold strict hygiene standards and follow SOPs for cleaning, waste disposal, and sanitation.
• Maintain professionalism when interacting with guests and respond courteously to inquiries or requests.
• Support management in enforcing safety protocols and reporting unsafe situations.

Minimum Qualifications & Requirements

• Certificate or Diploma in Housekeeping, Hospitality Management, or a related field.
• Minimum of 3 years’ experience in housekeeping or public area maintenance roles, preferably in a hospitality setting.
• Good communication skills and a positive, customer-friendly attitude.
• High level of discipline, honesty, and reliability.
• Physically fit and able to stand, walk, lift, and perform repetitive tasks for long periods.
• Strong attention to detail with the ability to maintain high cleanliness standards.
• Ability to follow instructions, work independently, and manage time effectively.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

• Clean and sanitize all public areas, including lobbies, hallways, elevators, staircases, restrooms, lounges, and outdoor spaces.
• Ensure continuous upkeep of high-traffic areas to maintain neatness and freshness throughout the day.
• Replenish restroom supplies such as soap, toilet paper, tissue, and air fresheners.
• Polish furniture, fixtures, glass surfaces, railings, and metallic fittings to maintain high aesthetic standards.
• Operate cleaning machines and equipment, including buffers, vacuum cleaners, and scrubbers safely.
• Perform periodic deep-cleaning activities such as carpet cleaning, window washing, and floor polishing.
• Ensure immediate response to spills, hazards, or urgent cleaning requests to maintain safety.
• Monitor and report any maintenance issues such as faulty lighting, damaged fittings, blocked drains, or broken items.
• Maintain proper organization and cleanliness of housekeeping storage rooms and supply carts. Handle cleaning chemicals responsibly and ensure compliance with safety guidelines (MSDS). Assist with event setup, cleaning requirements for conferences, and post-event breakdown.
• Collaborate with the housekeeping team to ensure smooth operations and timely support.
• Record daily tasks, supply usage, and any incidents encountered during the shift.
• Uphold strict hygiene standards and follow SOPs for cleaning, waste disposal, and sanitation.
• Maintain professionalism when interacting with guests and respond courteously to inquiries or requests.
• Support management in enforcing safety protocols and reporting unsafe situations.

• Good communication skills
• Positive, customer-friendly attitude
• High level of discipline, honesty, and reliability
• Physically fit and able to stand, walk, lift, and perform repetitive tasks for long periods
• Strong attention to detail
• Ability to maintain high cleanliness standards
• Ability to follow instructions
• Ability to work independently
• Ability to manage time effectively
• Willingness to work flexible hours

• Certificate or Diploma in Housekeeping, Hospitality Management, or a related field.
• Minimum of 3 years’ experience in housekeeping or public area maintenance roles, preferably in a hospitality setting.