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Vacancy title:
Quality & Service Excellence Supervisor
[Type: FULL_TIME, Industry: Professional Services, Category: Management, Business Operations, Customer Service, Restaurant & Hospitality]
Jobs at:
Tsebo Solutions Group
Deadline of this Job:
Wednesday, September 30 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Tuesday, September 22 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Background
As a leading workplace management solutions provider across Africa Middle East, operating in over 27 countries, with over 38, 000 employees, Tsebo Solutions Group offers our clients improved workplace productivity that supports their success. Our local expertise, global standards and innovative integrated solutions enable us to be the company that supports the best companies across Africa Middle East. We have nearly 50 years of experience in helping our clients navigate the region’s bewildering scale and complexity, with Africa Middle East consisting of 65 countries and spanning across six time-zones - the land area exceeds that of China, Europe, and the United States combined. It has over a thousand languages and huge diversity in income levels, resource endowment, infrastructure development, educational attainment, and business sophistication.
Qualifications or Requirements
- Degree or Diploma in Hospitality Management, Hotel Management, Food & Beverage Management, Culinary Arts, Nutrition, or a related field. Professional certification in HACCP, Food Safety, Hospitality, or Customer Service is an added advantage.
- Minimum 5 years' experience in hospitality, catering operations, banqueting, or service excellence management.
- Experience in corporate catering, executive dining, hotels, or large-scale events preferred.
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
Job application procedure
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Method of Application
CV and relevant supporting documents
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