Background

Mavericks is a state-of-art restaurant chain specializing in delivering a relaxed and memorable fine dining experience. We are seeking to recruit talented and experienced, results-driven Restaurant Manager to oversee daily operations, lead service teams, and ensure exceptional customer experience while driving sales and operational efficiency.

Responsibilities

• Oversee daily restaurant operations and ensure smooth service delivery
• Lead, supervise, and motivate restaurant staff to achieve performance targets
• Ensure compliance with SOPs, food safety, hygiene, and service standards
• Monitor sales performance, costs, stock levels, and wastage
• Preparation and submission of weekly, monthly, annual and other periodic reports on operational and performance data for management
• Handle customer feedback and resolve issues promptly
• Support recruitment, onboarding, training, and performance management of staff
• Drive revenue growth through promotions, upselling, and service excellence
• Conduct periodic meeting with marketing people for enquiry & follow up & conversion to grow up the business.
• Able to perform any other assigned duties by the supervisor

Requirements

• Degree in Hospitality Management or related field
• Minimum 3 years’ experience in a similar role (restaurant / hospitality)
• Strong leadership, communication, and problem-solving skills
• Highly conversant with HACCP regulations as well as safety policies
• Knowledge in strategic planning, budgeting, forecasting and management of costs
• Proven ability to manage teams, shifts, and performance
• Knowledge of POS systems, stock control, and reporting
• High integrity and accountability

• Oversee daily restaurant operations and ensure smooth service delivery
• Lead, supervise, and motivate restaurant staff to achieve performance targets
• Ensure compliance with SOPs, food safety, hygiene, and service standards
• Monitor sales performance, costs, stock levels, and wastage
• Preparation and submission of weekly, monthly, annual and other periodic reports on operational and performance data for management
• Handle customer feedback and resolve issues promptly
• Support recruitment, onboarding, training, and performance management of staff
• Drive revenue growth through promotions, upselling, and service excellence
• Conduct periodic meeting with marketing people for enquiry & follow up & conversion to grow up the business.
• Able to perform any other assigned duties by the supervisor

• Strong leadership
• Communication skills
• Problem-solving skills
• Highly conversant with HACCP regulations
• Knowledge in strategic planning
• Knowledge in budgeting
• Knowledge in forecasting
• Knowledge in management of costs
• Proven ability to manage teams
• Proven ability to manage shifts
• Proven ability to manage performance
• Knowledge of POS systems
• Knowledge of stock control
• Knowledge of reporting
• High integrity
• Accountability

• Degree in Hospitality Management or related field
• Minimum 3 years’ experience in a similar role (restaurant / hospitality)